Virtual Relationship Manager

About Midfin360 (MidFin Wealth Private Limited) Midfin360 is an all-in-one wealth management platform that enables customers to invest in mutual funds, NPS, insurance, deposits and other financial products through a single digital platform Expertly curated to provide reliable investment solutions, midfin360 is a trusted platform for individuals managing their financial goals. The app is user-friendly and designed to simplify the investment journey. It empowers users with diverse and innovative financial tools for smarter wealth management. Job Description: We are looking for a dynamic and customer-focused Virtual Relationship Manager (25 years experience) to handle inbound and outbound calls, support clients and promote midfin360 financial products and services. Key Responsibilities: Handle inbound and outbound customer calls professionallyExplain midfin360 products (Mutual Funds, Insurance, NPS, etc.)Assist customers with onboarding, KYC, Investing and resolve customer queries/complaints within TATPerform follow-ups for leads, renewals and conversionsMaintain accurate records in CRM/systemCoordinate with internal teams for issue resolutionEnsure compliance with company and regulatory guidelinesQualification/Required Skills: Any Graduate/ Post Graduates / Diploma25 years Experience in voice process / Customer supportExcellent verbal communicationStrong convincing and customer handling skillsBasic knowledge of financial products (preferred)Good listening and problem-solving abilityGoal-oriented professional with strong execution skillsExperience in fintech, banking or insurance is an added advantageWork Location: Coimbatore Preferred Profile Immediate joiners are preferredCandidates with fintech experience will have an added advantageProficiency in multiple languages (Tamil, English, Hindi, Telugu) is a plusPositive attitude with a strong willingness to learnWhat Youll Get Competitive Salary + Attractive Performance based incentivesStrong career growth opportunities in the fintech domainCollaborative, supportive and high-energy workplaceOpportunity to grow with a fast-scaling platformInterested candidates can apply now! Send your resume to: careers@midfinwealth.com #WeAreHiring #midfin360 #VoiceProcess #FintechJobs #CoimbatoreJobs #CustomerSupport #midfin #HiringNow Job Types: Full-time, Permanent Compensation: 15,000.00 - 25,000.00 per month Benefits: Health insurancePaid sick timeProvident FundApplication Question(s): Language Known Expected CTCCurrent CTCReason for Leaving your current Job/OrganisationExperience: Voice Process/Customer Support: 1 year (Preferred)Work Location: In person .