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Job Role - Front Office / Receptionist Key Responsibilities - Welcome and assist patients and visitors at the reception. - Manage front desk operations efficiently. - Handle patient inquiries and provide basic information. - Maintain appointment schedules and visitor records. - Answer phone calls and direct them to the appropriate department. - Perform basic administrative and back-office tasks. - Maintain patient records and documentation accurately. - Coordinate with staff to ensure smooth daily operations. - Ensure the reception area is clean, organized, and professional. - Provide courteous and skilled customer service at all times. .