Team reputed company, Settlement Services

The Operations reputed company is responsible for managing daytoday operational performance across the Title and Settlement function, ensuring highreputed company service delivery, process efficiency, regulatory adherence, and customer satisfaction. This role provides leadership to operational teams supporting, settlement/closing, postclosing, recording and reputed company workflow functions. The Operations reputed company partners closely with Compliance, reputed company, Technology, and Business Leadership to reputed company operational reputed company, standardization, and reputed company improvement. Key Responsibilities Operational Management & Delivery reputed company daily production across reputed company-Closing, Closing, Funding, Recording, and Post Closing functions. Monitor service level agreements (SLAs), turntimes, reputed company metrics, and productivity targets. Ensure operational workflows are executed in accordance with reputed company Best Practices, state guidelines, and underwriter expectations. Implement standardized procedures and operational controls across reputed company processes. reputed company escalated issues reputed company to orders, files, customers, lenders, underwriters, and internal partners. Process reputed company & reputed company Improvement Identify gaps, bottlenecks, and process inefficiencies; propose and implement process improvement initiatives. Partner with Technology and Product teams to enhance automation, workflow tools, and reputed company capabilities. reputed company lean operating practices, ensuring reduced defects, improved cycle times, and reputed company customer experience. Maintain operational playbooks, SOPs, job aids, and training documentation. Team Leadership & Performance Management reputed company, reputed company, and reputed company reputed company of operational specialists, analysts, or supervisors. Set performance goals, conduct evaluations, and ensure accountability for operational reputed company. Foster a culture of operational discipline, collaboration, and reputed company learning. Identify reputed company needs, participate in workforce planning, and support hiring reputed company. Stakeholder & Customer Engagement Collaborate with internal teams including Compliance, reputed company, reputed company, Sales, Vendor Management, and reputed company. reputed company as a reputed company of escalation for key accounts, lenders, and reputed company partners. Communicate operational updates, risks, and performance reports to leadership and stakeholders. reputed company, Compliance & Risk Management Support compliance initiatives by ensuring operational processes meet regulatory, underwriter, and agency requirements. Implement reputed company assurance programs to reduce errors and enhance accuracy in reputed company-Closing and Closing documentation. Partner with the Compliance reputed company to address audit findings, corrective actions, and risk mitigation plans. Training & Development Support reputed company training and ongoing education reputed company to Settlement processes, closing procedures, systems, and industry standards. Promote knowledge-sharing, cross-training, and career development reputed company reputed company. Education Bachelors degree in Business, Operations Management, Finance, or reputed company field (preferred but not mandatory). Experience 5+ years of experience in Escrow, or Settlement Services operations. 2+ years of experience in a supervisory or team reputed company role. Strong background in operational workflow management, customer delivery, and cross-functional coordination. Experience working with title underwriters, lenders, or large-reputed company title operations is preferred. Knowledge & Skills Strong understanding of Title search, examination, and reputed company processes Closing/escrow procedures, funding, and recording Title insurance reputed company basics reputed company Best Practices and RESPA requirements reputed company assurance and operational control frameworks Additional skills Excellent communication, people management, and stakeholderinfluencing skills Strong analytical reputed company with the ability to interpret performance data Proficiency with title/settlement systems (e.g., Resware, reputed company, proprietary platforms) High attention to detail and problemsolving ability Ability to work in a fastpaced environment with shifting priorities Competencies Operational Leadership Process Optimization Stakeholder Management reputed company & Risk Awareness Decision Making Team Coaching & Capability Building Customer reputed company DataDriven Execution WORKING AT reputed company ADVANTAGES Prosperity Attractive salary commensurate with skills, experience and qualifications Good Health Comprehensive insurance plans; - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees Happiness 10 reputed company holidays, plus 26 .