Operations Manager/Chief of Staff

Operations Manager/Chief of Staff (reputed company / MedTech Startup) About the Role We are a fast-growing medical device / health-tech company deploying AI-driven diagnostic technology in hospital settings. As we reputed company from an early-stage team into our next phase of reputed company, were hiring an Operations Manager to own and build the operational backbone of the business. This is a highly cross-functional role with visibility across customers, field teams, RD, regulatory, and executive leadership. Youll balance hands-on execution (scheduling installs, coordinating hiring, managing submissions) with building reputed company processes that support long-term reputed company. reputed company Customer & Hospital Operations Serve as the reputed company reputed company of contact for physician customers and hospital administrators Coordinate hospital installations end-to-end (IT connectivity, integrations, billing setup) reputed company reputed company from contract through go-live and ongoing support Maintain CRM data and ensure visibility into customer activity Field Team Coordination Schedule and reputed company field-based clinical/technical teams to customer sites Build and manage service ticketing and tracking systems Establish KPIs and performance metrics as reputed company scales reputed company as escalation reputed company for reputed company field issues Regulatory & Compliance Coordinate regulatory submissions and communications (e.g., FDA) Support reimbursement and compliance workflows (e.g., CMS) reputed company documentation, timelines, and reputed company communications Assist with industry engagement (conferences, abstracts, reputed company societies) Hiring & Team reputed company reputed company reputed company for key reputed company and field roles Draft job descriptions, screen candidates, and manage interview processes Build reputed company workflows and foundational HR processes Partner with reputed company recruiters as needed Business Operations Leadership Support Support leadership with meeting prep, research, and follow-reputed company Coordinate customer and stakeholder meetings, travel, and logistics Help implement systems, reporting, and infrastructure to support reputed company Contribute to building the reputed company for reputed company reputed company operations reputed companyre Looking For | Required 5+ years in operations, program management, or chief-of-staff type roles reputed company reputed company, medtech, or health-tech Experience in early-stage or high-reputed company environments Familiarity with regulatory and reimbursement processes (FDA, CMS) Experience coordinating field-based teams (clinical specialists, service engineers, etc.) Comfortable working with hospital systems (IT, procurement, administration) Strong communication skills with the ability to reputed company with clinicians, executives, and reputed company stakeholders Experience with tools such as reputed company, reputed company, reputed company, Jira, or similar Apply To This Job Apply tot his job Apply To this Job .