AVP Client Servicing

Company Description Pentagon Events & Activations Pvt Ltd is a leading experiential agency that has been crafting innovative and immersive brand experiences for nearly two decades. The company delivers end-to-end event planning, brand activations, exhibitions, conferences, film and arts festivals, and global MICE events across diverse industries and geographies. With headquarters in Mumbai and an office in Dubai, Pentagon combines global standards with local insights to create human-centered experiences that resonate with audiences. The team partners with major brands, governments, and cultural organizations, delivering creative strategy with meticulous execution. Notable collaborations include the MAMI Mumbai Film Festival, South African Tourism, B2B destination exhibitions, and global events for brands like Godrej. Role Description The AVP Client Servicing role is a full-time, on-site position based in Mumbai. This role is responsible for leading key client relationships, understanding brand objectives, and translating them into impactful experiential and event strategies. Day-to-day responsibilities include overseeing client communication, managing briefs, coordinating internal teams (creative, production, operations), and ensuring timely, high-quality delivery of projects from concept to execution. The AVP will drive account growth, prepare and present proposals, budgets, and post-event reports, while maintaining a strong focus on service excellence and long-term partnerships. The role also involves mentoring client servicing team members, resolving issues proactively, and representing the agency at client meetings and industry events as needed. Qualifications Strong client servicing, account management, and relationship-building skills, with a proven ability to manage multiple high-profile accounts.Experience in event management, brand activations, and experiential marketing, including end-to-end project oversight and on-ground execution.Capability in strategy development, campaign planning, and proposal creation, with an understanding of brand communication and marketing objectives.Excellent communication, presentation, and negotiation skills, with the ability to collaborate effectively with internal teams and external partners.Demonstrated team leadership, people management, and mentoring skills, with a focus on performance, accountability, and professional development.Strong organizational, budgeting, and time-management abilities, including proficiency with MS Office and basic project management tools.Prior experience in an events, activations, or experiential agency at a senior client-servicing level; exposure to international events or MICE is an advantage.Bachelors degree or higher in marketing, communications, business, or a related field, or equivalent professional experience in the industry. .