Guest Relation Executive

SPA Supervisor Meghavi Wellness Spa: We are seeking a dynamic, professional, and highly motivated Spa Manager to oversee our new luxury spa outlets at Jaipur. As a Spa Manager, you will play a key role in ensuring that our clients enjoy an unparalleled experience. You will be responsible for managing daily operations,maintaining the highest standards of service, and leading a team that embodies the Meghavi Wellness Spa brands dedication to excellence. Ensure all guests receive a warm, welcoming, and professional experience from arrival to departure. o Address any guest complaints or concerns promptly, ensuring they are resolved to the satisfaction of the guest. o Maintain guest satisfaction levels by ensuring that services are consistent, high-quality, and personalized. o Promote spa packages, treatments, and upsell retail products to enhance revenue. o Supervise the daily operation of the spa, ensuring that schedules, treatments, and services run smoothly. o Maintain accurate records of all appointments, staff schedules, and inventory. o Oversee the cleanliness and organization of the spa facilities, ensuring adherence to hygiene and safety standards. o Ensure spa equipment and products are well-maintained and stocked, placing orders as necessary o Ensure the proper use of products, ensuring the spas procedures are in line with best practices for safety and wellness o Monitor and control operational costs, maximizing profitability while maintaining quality standards. o Collaborate with the management team to develop new services, packages, and promotions that will drive revenue. o Work closely with the hotels front desk and guest services to ensure smooth communication and guest satisfaction. o Coordinate with housekeeping to ensure that spa facilities are well-kept at all times. o Collaborate with the marketing team to promote spa services through different channels. Required Skills & Qualifications: Any Graduate or Intermediate with Min 1 year of Experience in SPA OPERATIONS .