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Email Support Executive

Nest Cloud Business Solution · Mumbai City

📅 12/08/2026
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Email Support Executive Location: Hinjewadi, Pune, Maharashtra Salary: 12,500 37,500 per month Job Type: Full-time Experience: Fresher / Entry-level Work Location: On-site Job Summary We are looking for a Email Support Executive to join our customer support team in Hinjewadi, Pune. This is an entry-level opportunity for freshers who are interested in customer service, email communication, and back-office operations. The selected candidate will handle customer queries through email, provide accurate information, resolve routine issues, and ensure a positive customer experience. Responsibilities Respond to customer queries through email in a professional and timely mannerUnderstand customer concerns and provide appropriate solutionsMaintain accurate records of customer interactions and requestsFollow standard processes and communication guidelinesEscalate complex issues to the appropriate team when requiredCoordinate with internal teams to resolve customer queriesMaintain accuracy while handling customer informationMeet assigned productivity and quality standardsPerform routine back-office and customer support activitiesRequirements Freshers are welcome to apply12th pass, Diploma, or Graduate candidates can applyGood written English communication skillsBasic computer and internet skillsComfortable using email and web-based applicationsGood typing and data-entry skillsGood attention to detailAbility to understand and respond to customer queries clearlyWillingness to learn and work in a team environmentPreferred Skills Email CommunicationCustomer ServiceWritten CommunicationData EntryBasic Computer KnowledgeMS OfficeProblem SolvingAttention to DetailWhat We Offer Salary: 12,500 37,500 per monthFull-time employmentTraining provided for freshersOpportunity to build a career in customer support and BPO operationsCareer growth opportunitiesJob Location: Hinjewadi, Pune, Maharashtra Employment Type: Full-time Experience: Fresher / Entry-level Compensation: 12,500.00 - 37,500.00 per month Benefits: Commuter assistanceProvident FundWork Location: In person .
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