Customer Support Specialist

Voice Process Customer Support Executive Work Mode: Work from Office Working Days: 5.5 Days per Week Shift: Rotational Shifts Week Off: Rotational Job Summary We are hiring Customer Support Executives for a voice-based customer support process. The role involves handling customer interactions over the phone, understanding customer concerns, providing accurate information, and maintaining a professional customer experience. Eligibility Freshers: Graduation is mandatory Good verbal communication skills Comfortable working in rotational shifts Customer-service orientation Experienced Candidates: Undergraduate candidates can apply Minimum 6 months of International Customer Support Voice experience Strong English communication skills International voice process experience preferred Assessment Versant Assessment B2 Level Compensation Freshers: CTC up to 30,000 per month Experienced Candidates: CTC up to 32,000 per month Facilities Both-side cab facility available during applicable odd-hour shifts, as per company policy Key Responsibilities Handle customer calls professionally Understand and resolve customer queries Provide accurate information and assistance Maintain customer service and quality standards Document customer interactions appropriately Follow process guidelines and company policies Candidate Profile Good spoken English and communication skills Customer-focused approach Comfortable working in rotational shifts Willingness to work from office Immediate joiners preferred Interested candidates can apply with their updated resume. Email - jitu@medhbs.com Contact - +91-XXXXXXXXXX Compensation: 30,000.00 - 32,000.00 per month Work Location: In person .