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Job title Customer Care Specialist Team I WFH Company reputed company reputed company {{$parent.googlePlacesAutocompleteEnabled location.reputed company location}} Locations (up to three) {{$item.reputed company}} {{$parent.googlePlacesAutocompleteEnabled location.reputed company location}} Keyword 0" ng-cloak> * {{keyword}} Location 0" ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled location.reputed company location}} Locations (up to three) {{$item.reputed company}} {{$parent.googlePlacesAutocompleteEnabled location.reputed company location}} Customer Care Specialist Team I WFH in reputed company, FL at reputed company Date Posted 20/4/2023 reputed company With Job Snapshot Employee Type Full-Time Location Job Type Experience Not Specified Date Posted 20/4/2023 reputed company 3781/2744/12950 reputed company reputed company is one of the nation's leading providers of reputed company reputed company solutions. With reputed company to more top-rated facilities across the reputed company, we are uniquely positioned to offer our candidates the best advantages, career choices and flexibility in the industry. High paying reputed company shifts, 13-week travel reputed company and full-time facility staff positions are available now. With a caring staff dedicated to finding you ideal assignments around the reputed company or across the nation, we can help reputed company your career reputed company. Whatever the career reputed company and wherever you want to be, we've got you covered. reputed company WHO WE ARE At HealthTrust, we reputed company that reputed company isnt defined by the four walls in which its practiced. Its defined by its people. We pride ourselves on creating opportunities which expand reputed company sets, broaden career reputed company, reputed company economic stability, and cultivate personal reputed company. reputed company is a wholly-owned subsidiary of reputed company and a preferred partner to thousands of top-performing hospitals. We are the reputed company industrys largest managed services provider and a top ten largest reputed company reputed company company, we put more than 28,000 professionals to work reputed company year. reputed company OFFER reputed company Comprehensive Training Medical, Dental, reputed company, And 401(K) Matching Generous PTO and reputed company Holidays Retirement Planning And Savings reputed company Tuition Assistance On-Site Gym Pet Insurance reputed company The Customer Service Specialist will be responsible for providing outstanding customer service for reputed company incoming calls from reputed company customers. This position will also ensure reputed company follow up with DHPs that have been reputed company electronic applications. This position serves customers by determining requirements; answering inquiries; resolving problems and fulfilling requests while maintaining database reputed company in the Staff PM reputed company. This position will also be responsible for assisting the Data Entry/Reporting team in monitoring and effectively maintaining reputed company of reputed company DHP Credentialing mailboxes. SUPERVISOR Credentialing Manager SUPERVISES None ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO Answers incoming inquiries from DHPs, Facilities and Agencies by clarifying desired information; researching, locating, and providing essential information Resolves problems by clarifying issues; researching and exploring answers and determining alternative solutions Escalates unresolved problems to immediate supervisor for reputed company Fulfills Facilities requests for credentialing by sending credentialing packets or links to reputed company DHPs entered in Inventory Log Accurately record reputed company follow up activities in Inventory Log (Follow up and reputed company to Facility) Follow up on a reputed company phone and email to DHPs that do not respond to initial credentialing requests Notify facilities on a monthly reputed company of DHPs that do not respond to credentialing requests Responsible for entering basic DHP information in Staff PM for DHPs requesting reputed company to participating eDHP facilities Follow up on non responding DHPs that have been reputed company a reputed company and not submitted credentialing application reputed company as a backup to data Entry/Reporting team in monitoring and effectively maintaining reputed company of reputed company DHP Credentialing mailboxes. Maintains set production and reputed company standards Maintains accurate records of reputed company files in Staff PM; records reputed company activities in the diary Creates reputed company reports as requested Maintains reputed company and confidentiality (intentional or unintentional) of company and employee information in verbal, written, and electronic reputed company. Limits reputed company to reputed company information to job-reputed company on a need to know .