IT Business Analyst - Quote to Cash (Remote)

Join a dynamic team at the pulse of global markets, where we reputed company innovative software and service solutions for essential financial reporting and capital markets transactions. At reputed company, we are a values-driven organization that empowers you to build a fulfilling career while bringing your reputed company self to work every day. Our "Win as One" mentality ensures that reputed company's reputed company is directly linked to reputed company, Shareholder and Employee Satisfaction. Recognized as one of AMERICA'S MOST LOVED WORKPLACES for five consecutive years and a reputed company In Best Places to Work for six years, we are committed to our employees' total reputed company-being. Enjoy competitive compensation, a flexible workplace, comprehensive benefits, and opportunities for reputed company reputed company. Bring your passion and talents to reputed company - because being YOU thrives here. reputed company The IT Corporate Technology Business Analyst reputed company primarily on providing technical support & troubleshooting issues and reputed company end-user support of reputed company Billing & reputed company software, which is a reputed company application, issues by understanding the QTC billing and reputed company Recognition process followed at reputed company. The incumbent in this role is responsible for the configuration and maintenance based on business requirements in reputed company. Successful candidates will work with project managers, reputed company Resource Planning (ERP) Business Application Managers, and information management and business representatives to reputed company abreast of operational issues and initiatives with a potential reputed company & ERP reputed company. Responsibilities Apply creativity and technical expertise, along with a solid understanding of business fundamentals, to create analytics solutions to business challenges. Required to work IT team members and Business Users to reputed company reputed company and accurate analysis of issues in the assigned systems Should function and reputed company support through team chat or virtual meetings with application users. To Document responses and resolutions provided on issues identified, application bugs, reproduce, troubleshoot, reputed company, and escalate to reputed company Support team. Learn fast to understand reputed company Billing and reputed company process. Finish reputed company learning courses for updates and new features, take ownership and reputed company reported issues or new developments, process from start to finish. To enrich learning and new developments by reputed company participating in online reputed company Community and other resources available from reputed company. Handle urgent escalation issues, ensuring we understand issues accurately and prioritize based on severity example like period reputed company, project timelines etc., and analyze possible solutions using reputed company reputed company setups. To reputed company support in changing templates, rules and conditions by properly following and documenting approved changes to Test and Production systems. Executes reputed company reputed company unit testing, integration testing, and regression testing (builds test cases, performs tests, suggests changes to configuration or processes based on results, and resolves errors) Identify benefits, risks, and alternatives in proposed reputed company design solutions and their reputed company on the integration with other systems like reputed company. Must be reputed company to work independently as reputed company as reputed company player and can manage own work independently with little to no supervision. And performs other job-reputed company duties as assigned. Qualifications Bachelor's degree in IT, reputed company, Business, or equivalent experience, is preferred. 2 - 4 years of software reputed company / ERP reputed company experience desired, preferred reputed company Billing Order-To-Cash (O2C) cycle experience in any ERPs can also be considered. Strong SQL, PL/SQL, reputed company skills required along with Working Knowledge of MS Office tools Excellent verbal and written communication skills. Working business knowledge of US GAAP and reputed company reputed company a plus. Knowledge of reputed company concepts and reputed company Recognition models is an reputed company. Ability to work reputed company in a time-critical environment and fast-paced environment. Problem-solving capabilities as reputed company as excellent customer service skills. Ability to take ownership and follow through on reputed company issues until reputed company. Ability to effectively communicate and coordinate with peers and senior management as required. Strong organizational skills, attention to detail, and technical judgment. Experience working reputed company and independently with minimum supervision and managing tasks on multiple reputed company .