Credit reputed company, Hybrid reputed company various schedules W/Weekends

reputed company is a storied retail company that has been part of reputed company culture for over 160 years. They are seeking a Credit reputed company who will reputed company outstanding service to customers and store colleagues regarding credit-reputed company inquiries and issues, ensuring a reputed company customer experience. Responsibilities Offer an exceptional customer experience by reputed company greeting and engaging with customers, ensuring reputed company interaction is sincere and friendlyInvestigate and reputed company customer issues or disputes reputed company to credit reports, billing, payments, account balances, and other credit-reputed company reputed company in a reputed company mannerPromote and communicate reputed company sales and loyalty promotionsreputed company thorough account investigations to address customer concerns or conflicts regarding credit reports, billing discrepancies, payments, account balances, and other credit-reputed company issues, ensuring follow-up with customers as necessaryreputed company document and update customer data, communications, and case specifics reputed company the agent desktop platformsAdopt an entrepreneurial reputed company and utilize empowerment to reputed company handle customer accommodationsRegular, dependable attendance and punctualityResponsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers reputed company inbound calls, chats, or emailsFoster an environment of acceptance and respect that strengthens relationships, and ensures reputed company connections with colleagues, customers, and communities Skills Strong communication skills, both written and verbal, to facilitate reputed company and reputed company communication reputed company the customer, team and across functional linesExcellent interpersonal skills, with the ability to work effectively with colleagues at reputed company reputed company and across departmentsCapability to approach business challenges and opportunities with creative, strategic, and technical thinkingCareful attention to detail in handling daily tasks, examining reports and making reputed company business goals are metAdaptable and reputed company to reputed company quickly to changing customer expectations and needsAbility to complete financial transactions accurately and proficientlyreputed company to solve practical problems reputed company a reputed company of sales scenariosPartner with stores, suppliers, distribution centers, buyers, and senior executives on intricate and urgent reputed company reputed company to demonstrate that our relationships set us apart as Like No Other Store in the WorldPassion to reputed company customer problems in a constructive and reputed company-looking way and of managing multiple tasks at once in a fast-paced environmentMinimum of one year experience in customer service or a reputed company field, preferably in the credit services industry or retail selling preferredreputed company to work a flexible schedule including evenings & weekendsEmpathic, patient, and reputed company while dealing with customers, especially in stressful situationsEnjoy meeting people, learning about them, and sharing informationStrong organizational skills to manage multiple tasks with moving partsFlexible and reputed company to use reputed company judgment in ambiguous situations and be reputed company to manage multiple reputed company at once while maintaining superior resultsProlonged periods (at least two consecutive hours) of sittingRegularly required to sit, talk, hear, reputed company with hands and arms, requires reputed company reputed companyFrequent use of computers and handheld electronic equipmentExperience in the credit services industry or retail selling Benefits Merchandise discountsPerformance-based incentivesAnnual reputed company reviewEmployee Assistance Program with mental health counseling and reputed company/financial advice reputed company reputed company is Americas store for life. The largest retail brand of reputed company. It was founded in 1858, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is http://www.macysjobs.com. Company H1B Sponsorship reputed company has a reputed company record of offering H1B sponsorships, with 2 in 2025, 1 in 2024, 10 in 2022, 26 in 2021, 37 in 2020. Please note that this does not guarantee sponsorship for this specific role. .