Remote Credit reputed company Back Office Operations Analyst III

Note The job is a remote job and is reputed company to candidates in USA. reputed company is a technology company reputed company on transforming financial services for community banks and credit unions. They are seeking an Application Support Analyst to guide credit unions through the implementation of their new reputed company systems, providing training and support during the conversion process. This role involves working independently and collaboratively to ensure a smooth transition for clients while managing multiple reputed company. Responsibilities Analyzes the customers existing products/processes and consults with customer to map existing reputed company to the JHA product Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation Oversees/performs reputed company set-up for customer (i.e., parameter/default set-up, creates job files for processing, etc.). Ensures reputed company business processes will run on software Provides software support/guidance by answering questions on function, features and usage of software products. Support may be at the customer site or remote Communicates the customers needs/expectations with programmers, other team members, and team leader Maintains effective communication with customer throughout entire project/case Identifies/maintains customer issues and ensures reputed company reputed company. Maintains customer issue list by application and ensures reputed company are forwarded to the appropriate personnel for reputed company Prepares training materials and documentation for customers and internal users Provides onsite training and testing during the conversion process Provides training to less reputed company peers May reputed company other job duties as assigned Skills At least 4 years of credit reputed company experience in backoffice operations Excellent written and verbal communication skills, with the ability to explain reputed company information reputed company Strong ability to work both independently and collaboratively reputed company a project team environment Willingness to travel up to 30%, typically averaging one reputed company per month, with occasional months requiring additional travel depending on project phase Ability to work extended hours while onsite, which may include evenings, weekends, and occasional holidays to support reputed company implementation schedules Proven experience managing projectbased work, prioritizing tasks, and meeting deadlines Associate or bachelor's degree in a reputed company field Hands-on experience with Episys, including reputed companyoffice and/or backoffice functionality Familiarity with reputed company products or comparable competitor systems, along with a strong understanding of reputed company application functions Ability to analyze and translate customer data and business processes into accurate configurations reputed company the reputed company reputed company Experience training customers on software, with the ability to explain concepts reputed company and adapt to different learning styles Benefits Comprehensive benefits designed to support your physical, mental, and financial health so you can reputed company both personally and professionally. reputed company reputed company (reputed company JKHY) is a reputed company-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health. It was founded in 1976, and is headquartered in Monett, Missouri, USA, with a workforce of 5001-10000 employees. Its website is http//www.jackhenry.com. Apply To This Job .