Remote UX Researcher, Data Analyst & Optimization Specialist

Note: The job is a remote job and is open to candidates in USA. Anatta, a Shopify Platinum Partner, is seeking a passionate UX Researcher, Data Analyst & Optimization Specialist to enhance their optimization practice. The role involves executing analytical and research tasks to transform user behavior into actionable insights, collaborating closely with cross-functional teams to improve user experience and site performance.ResponsibilitiesBuild and maintain detailed journey maps and end-to-end conversion funnels (landing PDP cart checkout purchase retention)Understand and improve how users move through the funnel, diagnosing high abandonment and bounce pointsDraw qualitative insight about user experience from quantitative data, and vice versaSurface friction points and translate them into clear, testable opportunity areas for the Strategist's roadmapConduct thorough data analysis in GA4 and Shopify to understand how users interact with and move through the siteBuild and maintain LTV cohort analyses to connect UX and onsite behavior to long-term customer value and retentionOwn data accuracy and integrity as a core competency analyzing, validating, and pulling insight from the numbers before anyone else touches themApply sound statistical practice to ensure findings are reliable, not just directionalPlan and run qualitative research usability testing, heuristic evaluation, and user interviews to explain the why behind the dataApply UX best practices and heuristics to evaluate and improve user experienceBlend qualitative and quantitative methods into a single, coherent read on user behaviorCreate artifacts such as user flows, wireflows, and journey maps to communicate findings internally and to clientsPartner with developers to tag interactive elements of the site, ensuring data accuracy and full visibility into user behaviorIdentify tracking gaps and help build out the event architecture that underpins the Strategist's measurement strategySupport GA4 funnel setup, custom event design, and ongoing tracking QAMaintain a high-velocity, robust A/B testing program with clear strategic hypotheses tied to account goals and success metricsMeasure and report on the impact of tests and site changes on website performance, LTV, and retentionRigorously measure the downstream impact of shipped UX implementations, not just the initial test result closing the loop from hypothesis to long-term outcomeSkillfully translate key findings into insights and recommendations that support the Strategist's client narrativeCreate effective, well-structured reports and dashboards that make complex data easy to act onPresent findings and recommendations clearly, both in written reports and verbal presentation to stakeholdersWork alongside the UX Strategist, designers, and developers to move from insight to shipped improvementOperate comfortably across multiple clients in a fast-paced environmentSupport the Strategist's roadmap with research and analysis delivered on the cadence the account needsSkills47 years of experience in e-commerce, UX research, or product/data analyticsExpertise in Google Analytics, the Shopify ecosystem, and various A/B testing software platformsUnderstanding of quantitative data analysis, statistics, and data visualizationStrong grounding in journey mapping, funnel analysis, and LTV cohortingUnderstanding of best-practice experimentation design: proposing hypotheses and testing design iterations to learn about users and site experienceKnowledge of user-centered design process and design thinking strategiesComfort applying both quantitative and qualitative research methods to the same problemAbility to create effective reports, present them clearly, and use tools that properly derive insight from user dataAbility to create artifacts such as prototypes, wireframes, user flows, and wireflows to communicate ideas internally and externallyExperience working across functional teams like development, design, and project management to deliver successful outcomesComfortable in a fast-paced environment, working across multiple clientsAbility to work well within a reporting structure, translating a Strategist's direction into rigorous executionBenefitsRemote first organizationFull medical, dental, vision, disability, and company paid life insuranceEmployer 401(k) contributionsEmployee assistance programStart accrual with 20 days of PTO annually + holidaysAnnual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and rechargePaid parental leaveCompany events, happy hours, andretreatsBudget for continuing educationOther perks vary by locationCompany OverviewAnatta is the premier enterprise Shopify partner propelling industry leaders like Athletic Greens, True Botanicals, and Rothy's to greater heights. It was founded in 2009, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://anatta.io/. Apply To this .