Technical Officer (Scale- 4)

Key responsibilities 1. Facility operations and resource management: Manage the end-to-end operations of an assigned cluster of 1820 instruments and facilities, ensuring maximum uptime, optimal utilization, efficient maintenance, timely service delivery, operational compliance, and seamless execution of all facility processes. 2. Team supervision and capability development: Lead and develop the technical team by driving performance, building technical competency, enabling cross-functional capability, and fostering a collaborative culture of continuous learning and operational excellence. 3. Quality assurance and technical service delivery: Ensure the delivery of high-quality, reliable analytical services by maintaining technical excellence, robust quality systems, standardized workflows, and effective scientific support across the assigned facilities. 4. User support and scientific coordination: Provide expert technical consultation to internal and external users by aligning analytical requirements with appropriate instrumentation, methodologies, facility capabilities, and specialist support. 5. Pricing, utilization growth, and business support: Support revenue growth and optimal facility utilization through strategic pricing, technology promotion, user outreach, and effective implementation of approved commercial policies. 6. Training and Communications: Lead training, outreach, and knowledge-sharing initiatives by developing user competency, organizing technical programs, creating SOPs and training resources, and promoting awareness and adoption of CSIF facilities. Ensure effective stakeholder communication, laboratory safety, regulatory compliance, and governance by maintaining high service standards, coordinating with internal and external stakeholders, and enforcing institutional quality and safety protocols. Performance expectations: The role is expected to deliver measurable outcomes aligned with the cluster KRA-KPI framework, including: Achieve high operational performance through >80% instrument uptime, >70% utilization, reduced turnaround times, and timely execution of all operational processes and compliance requirements. Ensure technical and service excellence by developing a multi-skilled workforce, delivering high-quality analytical services, maintaining effective stakeholder communication, supporting commercial objectives, and achieving zero major safety incidents. Required qualifications and experience. Relevant Experience: Working knowledge of three or more of relevant domains such as additive manufacturing, bioprinting, CNC machining, robotic programming, welding systems, automation platforms, precision manufacturing, process integration, or GMP-oriented laboratory practices. Experience in laboratory or facility operations, training coordination, documentation systems, maintenance planning, quality control, and user-facing technical support. Familiarity with digital systems for booking, scheduling, service records, reporting, and institutional asset management is desirable. Essential Qualification & Experience: Applicants with following set of essential qualification(s) and mandatory experience can apply for vacancy(ies) through IIT Bombay website only (IIT Bombay main webpage --> Career --> Apply --> Staff --> New Job Vacancies Page --> Fresh applicants/ Registered applicants): B.Tech. / .E. / M.Sc. in life sciences, biotechnology, chemistry, materials science, biomedical sciences, pharmaceutical sciences, bioengineering or equivalent degree in appropriate discipline with minimum of 55% marks or equivalent grade point average with relevant experience of six years, out of which three years should be at Level 7 (44900-142400) or one year should be at Level 8 (47600-151100) or equivalent. OR M.Tech. / M.E. with minimum of 55% marks or equivalent grade point average with relevant experience of four years. (For applicants with Ph.D. degree in relevant discipline, duration of Ph.D. up to three years will be counted towards experience). Desirable Profile: Demonstrated experience (minimum 2 years) in managing advanced scientific instruments, shared research facilities, analytical laboratories, or multi-user technology platforms. Working knowledge of one or more relevant domains such as microscopy, bio-imaging, cell culture, flow cytometry, sequencing, biophysical characterization, molecular synthesis, crystallography, or computational biology. Experience in laboratory operations, documentation systems, quality practices, training coordination, and user-facing technical services. Familiarity with digital systems for booking, asset management, sample tracking, service records, and institutional reporting is desirable. The date of closing of online application interface is 04.09.2026