Consultant, SAP Production (Jaipur)

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company. What we offer you Working at the worlds only fully integrated aluminum and leading renewable energy company Diverse, global teams Adaptable work environment We provide you the freedom to be creative and to learn from experts Possibility to grow with the company, gain new certificates Attractive benefit package What you will be doing The role is responsible for the functional support for PP & QM Modules of S/4Hana business application. The major purpose of the role is to serve locations running S/4 as their ERP platform by: Having good understanding of PP, QM and MES Integration Knowledge of Variant configuration is good to have but not Mandatory Debugging knowledge Integration knowledge with MM, SD & CO is required Experience in batch management and batch tracing required Should be able to work independently and support juniors in team Issue resolution on incidents and problems for the live units in Hana Service and change requests management Ensures stable business process continuation and improvements Ensures that tickets assigned are followed up, tracked and delivered according to the SLA Accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc. Provides appropriate solutions upon Business Area requirements Design, configure, test and train business solutions in collaboration with solution team Participate in hyper care and take over location support from project team Provides application maintenance, 2nd and 3rd level production support services toward the supported live locations (customers) globally, according to the S .