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Blue Yonder is hiring for the role of Associate Support Engineer! Responsibilities of the Candidate: Deliver high-quality application support to customers by resolving incidents, Investigate and resolve proactive monitoring alerts generated through internal monitoring tools. Maintain SLA/SLO compliance while ensuring high-quality case management and customer satisfaction. Communicate effectively with customers and internal stakeholders through both verbal and written channels. Collaborate with engineering, product, and partner teams to resolve customer issues efficiently. Participate in a 24x7 shift rotation, including out-of-hours support when required. Troubleshoot application, database, API, integration, and mobile application issues. Monitor application health and proactively identify availability or performance issues. Build expertise in cloud technologies, solution architecture, and enterprise application deployment. Contribute to the Knowledge-Centered Support (KCS) program by creating and improving knowledge articles. Identify opportunities for automation, process optimization, and operational improvements. Continuously develop technical, product, domain, and customer service skills through training and mentorship. Requirements: Passion for delivering exceptional customer experiences with strong ownership and accountability. Excellent verbal and written communication skills. Ability to collaborate effectively across global, cross-functional teams while demonstrating empathy and professionalism. Foundational knowledge of SQL, Oracle, and database querying. Understanding of application debugging and troubleshooting techniques. Exposure to API integrations, MuleSoft, or similar integration platforms. Familiarity with cloud technologies, Microsoft Azure, Kubernetes, and containerized applications. Knowledge of application monitoring tools such as AppDynamics, Splunk, Kibana or similar platforms. Understanding of CI/CD concepts using tools such as GitHub and Jenkins. Strong analytical and problem-solving skills with a continuous learning mindset. Ability to work in a fast-paced, shift-based, customer support environment. Commitment to continuous improvement by contributing to knowledge sharing, automation initiatives, and operational excellence .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.