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Tech Support Engineer (Linux)

ClearTrail Technologies · Indore

🌐 Remote📅 11/08/2026
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About the roleWe are looking for a Tech Support Engineer (Linux) to join our infrastructure team in India. The role focuses on implementing and supporting software and hardware solutions for our customers, ensuring highavailability deployments and timely issue resolution.Key responsibilitiesIdentify hardware and software requirements for product implementations.Design highly available deployment, networking, storage and virtualization architectures.Implement network security according to customer specifications.Deploy and configure monitoring tools and automate deployments and system upgrades.Diagnose and resolve customerreported problems within agreed SLAs.Review technical documentation, product requirements and functional specifications.Required profile2+ years of experience in software and hardware infrastructure implementation and support.Handson experience with Linux servers (Oracle Linux, Ubuntu) and Kubernetes clusters.Familiarity with largescale infrastructure projects and remote customer support.Strong understanding of databases and multitier application workflows.Required skillsLinux (Oracle Linux, Ubuntu)KubernetesVirtualization (KVM, Oracle Virtualization)Ansible, Python, Shell scriptingNagios or similar monitoring toolsServer, storage, networking and cluster setupHighlevel and lowlevel design documentation (HLD, LLD) .
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