🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Job Details Role: Customer Service Representative US Healthcare Location: Chennai Shift: US Night Shift (MondayFriday) 6PM to 3AM Employment Type: Full-Time. Ready to Start Your Next Career Chapter Whether you're an experienced Voice Process professional, returning after a career break, or transitioning from another industry, if you have excellent communication skills, a passion for helping people, and the commitment to succeed, we encourage you to apply. Bring your voice. Bring your passion. We'll give you the opportunity to build a rewarding career in US Healthcare. Be the Voice That Makes a Difference. Every conversation has the power to improve a patient's experience. If you enjoy speaking with people, build trust naturally, and believe in delivering exceptional customer service, we'd love to have you on our team. We are looking for energetic, positive, and patient-focused professionals with outstanding communication skills to join our growing US Healthcare Operations team. Who We're Looking For We're not just hiring Voice Executives, we're looking for people who can create meaningful conversations and deliver exceptional patient experiences. You're the right fit if you have: Excellent verbal communication with a lively, confident, and engaging speaking style. A patient-first mindset with empathy, professionalism, and a positive attitude. 2+ years of experience in any Voice Process (US Voice Process preferred). Strong listening, problem-solving, and interpersonal skills. The ability to build rapport and create a positive customer experience. Confidence in handling conversations with clarity, professionalism, and accuracy. Willingness to work in the US Night Shift. Career Gap Different Industry You're Still Welcome. We believe talent is defined by attitude, communication, and commitment - not just your previous industry. If you have: A career break and are ready to restart your professional journey. Experience in a different domain but possess excellent communication skills. A genuine interest in building a career in the US Healthcare industry. Passion for interacting with people and helping patients. This opportunity is for you. What matters most to us is: Your commitment to learning and growing. Your enthusiasm for a voice-based customer service role. Your ability to communicate with confidence, empathy, and professionalism. Your willingness to make every patient interaction a positive experience. Your Role As a Customer Service Representative, you will: Be the first point of contact for patients, providers, and healthcare partners. Deliver exceptional patient experiences through professional and empathetic communication. Handle inbound calls with confidence, clarity, and care. Assist with appointment scheduling and customer inquiries. Maintain accurate documentation in healthcare systems. Collaborate with internal teams to ensure seamless patient support and service excellence. Why Join Us Make a meaningful impact in patients' healthcare journeys. Work in a professional, collaborative, and supportive environment. Learn and grow within the US Healthcare industry. Continuous learning and career advancement opportunities. A workplace that values people, communication, and excellence. .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.