ARM - Commercial Banking- Bangalore (Bengaluru)

Job Description: Role/ Job Title: Associate Relationship Manager- Corporate Coverage Function/ Department: Wholesale Banking Job Purpose: Spearhead business generation within stringent and agile regulations and bank's risk appetite to expand the volume of trade. Roles & Responsibilities: - Ensure seamless customer on boarding by ensuring best in-class customer servicing standards and processes and develop deep relationships to become the client's banking partner of choice. - Spearhead business generation within stringent and dynamic regulations and bank's risk appetite to expand the volume of trade. - This role further entails the responsibility of understanding client needs, business, and sector characteristics. - Understand customer requirements and structure solutions to achieve customer satisfaction while remaining aligned with the banks policies. - The role bearer is accountable for customer acquisition, due diligence, and recovery. - Ideate to create diversified revenue sources for wholesale banking and facilitate campaigns to increase customer penetration and acquire high quality clients. - Study financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank. - Gather and leverage market intelligence to incorporate best practices. - Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals. - Collaborate with internal stakeholders (Treasury, Risk, Compliance, Legal) to achieve the desired business objectives whilst ensuring maximum efficiency in internal processes. - Create and deploy strong mechanisms that can constantly measure and monitor the customer satisfaction and envision changes to existing processes to improve specifications and performance. - Ensure high quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business. .