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Key Responsibilities - Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget. - Build and scale a Cloud Operations practice (people, processes, tools, and governance) across AWS, Azure, and/or GCP - Define CloudOps operating models, SRE frameworks, ITSM, FinOps, SecOps, and automation standards - Define and execute GTM strategy for CloudOps services (managed services, transformation, optimization, modernization) - Partner with Sales, Pre-Sales, and Alliances to create service offerings, pricing models, and value propositions - Own revenue targets, pipeline development, deal shaping, and large enterprise pursuits - Act as executive sponsor for strategic customers and key accounts - Manage multiple internal and external stakeholders, including CXOs, partners, vendors, and delivery teams - Lead large, complex, multi-year cloud programs with multiple workstreams and dependencies - Drive executive communication, governance, and risk management for critical initiatives - Oversee day-to-day CloudOps delivery across global teams - Ensure SLA/SLO adherence, incident management, problem management, and continuous improvement - Implement automation, observability, and AIOps to improve efficiency and reduce operational risk - Build and mentor high-performing CloudOps leadership and engineering teams - Drive skills development, certifications, and succession planning - Foster a culture of ownership, accountability, and innovation Required Qualifications, Capabilities, And Skills - 1820+ years of experience in IT Infrastructure, Cloud, or Managed Services - Proven experience building and leading a CloudOps practice at scale - Robust background in AWS, Azure, and/or GCP Cloud Operations - Demonstrated success in GTM strategy and revenue generation for cloud services - Experience managing large teams and complex enterprise customers - Deep understanding of ITSM, SRE, DevOps, FinOps, SecOps, and automation frameworks - Strong executive presence and stakeholder management skills .