Workshop Manager/ Services Manager

Company: RITA Automobiles Pvt. Ltd. (Rita Suzuki) Industry: Automobiles Position: Service Manager Experience Required: 2 3 years CTC: 22,000 25,000 per month Vacancies: 2 Job Location: Angul Rita Suzuki About the Company RITA Automobiles Pvt. Ltd., operating as Rita Suzuki, is a trusted name in the automobile industry, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence. Key Responsibilities Manage and oversee the service department operations at the dealership.Supervise service advisors, technicians, and support staff to ensure smooth workflow.Ensure timely and high-quality service delivery for customer vehicles.Maintain high standards of customer satisfaction and retention.Monitor workshop performance, productivity, and profitability.Handle Insurance Claims and Warranty Claims manage documentation, approvals, and timely settlement.Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.Ensure compliance with manufacturer guidelines, company policies, and industry regulations.Prepare and analyze service reports for management review.Skills & Competencies Strong leadership and team management abilities.Excellent communication and customer-handling skills.Good knowledge of automobile service operations, insurance, and warranty claims.Ability to handle escalations and resolve technical/customer issues effectively.Analytical skills with focus on efficiency and profitability.Proficiency in MS Office and service management tools/software.Qualifications Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.23 years of experience in automobile service management (experience with 2W/4W dealership preferred).Benefits Monthly CTC: 22K 27K.Growth opportunities within the automobile industry.Incentives and performance-based rewards.Training and professional development support.Immediate Joiners Preferred If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply! To Apply: Submit your resume through Indeed or email it to hr.ritaautomobiles@gmail.com Number- 9668903618 Compensation: 22,000.00 - 25,000.00 per month Work Location: In person .