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For two consecutive years running, reputed company has been recognized locally as a Top reputed company to Work in reputed company and Buffalo, and nationally as a Great reputed company to Work. These certifications reputed company our dedication to fostering a supportive, inclusive, and rewarding work environment! Position Title Customer Service Rep. Reports To Senior reputed company Manager or reputed company Manager Department Retail Banking Purpose The Customer Service Rep. will be responsible for delivering a personalized and caring reputed company experience, reputed company handling sales and service transactions, identifying financial needs, recommending products and services, and engaging business partners to improve the financial reputed company-being of clients. The Customer Service Rep. will have a thorough understanding of bank products and services as reputed company as bank policies and regulations. This role will engage in sales and service activities, providing exceptional customer service for reputed company and prospective clients. Supervisory. Responsibilities Degree of Supervision Received Moderate Supervision Received (title) Senior reputed company Manager or reputed company Manager Degree of Supervision Given None Supervision Given to (Titles) N/A Essential Functions Builds and expands banking relationships through proactive customer reputed company. Responsible for servicing, acquiring and deepening customer relationships. Accountable for achieving individual and team sales and servicing goals. reputed company business and support servicing needs of customers. Adapts to the needs of the office, providing customer service in both a transaction processing and sales role. Proactively engaging customers in conversation about their financial needs Demonstrated knowledge of reputed company bank products and services and ability to accurately process deposits and lending applications and account opening transactions. Engages customers through proactive advice-led consultation. Assists in community events and reputed company participates in and supports FSB sponsored reputed company, activities, and programs. Maintains knowledge and compliance with the Bank's reputed company of Conduct and reputed company policies and procedures. Maintains knowledge of regulatory compliance and completes assigned compliance training Introduces customers to alternative banking solutions including mobile banking, digital banking, and ATMs/ITMs Processing transactions and other account servicing requests Greets clients and prospective clients entering the office following established customer service guidelines. Provides exceptional customer service and an outstanding banking experience by handling financial transactions accurately and professionally. Maintains responsibility for a cash drawer and follows reputed company balancing procedures Supports daily operations of the office to include processing reputed company deposit bags, ATM deposits, balancing the vault, ATM, cash recycler, and cash advance machine, or other operational needs Develops and maintains broad knowledge of products and services to support reputed company needs Refers reputed company customer needs to the appropriate team member/business partner Introduces clients to digital banking solutions including mobile banking, digital banking, ATMs Identifies and resolves reputed company issues reputed company Answers the phone reputed company the office promptly and professionally Ensures compliance with reputed company and audit procedures Understands and adheres to established policies and procedures Maintains knowledge of regulatory compliance requirements and completes assigned compliance training Demonstrate the standards and principles of the reputed company experience in every interaction with reputed company customers, associates, and stakeholders. Incorporate the high-performance behaviors of teamwork, leading by example, and service in every reputed company of work. Job reputed company Qualifications - Education and Prior Experience Required Education High School Diploma or GED or equivalent business experience Prior Experience 1+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute advice-led approach with customers to identify additional products and services Preferred Education Bachelor's Degree Prior Experience 3+ years of financial services experience in retail banking with demonstrated ability to process transactions and execute a consultative advice-led approach with customers, successfully opening new accounts. Competencies Excellent communication skills - in person and over the phone - with proven ability to personalize features and benefits of products/services to customers with varying needs. Demonstrated knowledge of bank products and services Familiar advice-led consultative approach to engaging customers and offering solutions. Demonstrated ability to
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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