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Careers Cust-2026-1 Customer Service Executive Store (Retail Electronics) Department: Customer Care Executive Location : Mumbai | Thane | Navi Mumbai Number of vacancies: 1 Apply Job Job Description Position: Customer Service Executive Reporting To: Store Manager / Customer Experience Manager Job Summary The Customer Service Executive is responsible for assisting walk-in customers, resolving queries, and ensuring a positive in-store experience at the retail electronics outlet. Key Responsibilities Greet customers and assist them with product inquiries and store navigation Provide accurate information about electronics products, features, pricing, and offers Handle customer complaints, service requests, and escalations professionally Coordinate with sales, service, and billing teams to resolve customer issues Assist with product demonstrations when required Handle warranty, exchange, and service-related queries as per company policy Maintain customer records and feedback logs Ensure high levels of customer satisfaction and service quality Follow store SOPs and customer service standards Qualifications & Skills Minimum education: Graduate (preferred) Prior experience in customer service or retail (electronics retail preferred) Strong communication skills in English and local language Customer-centric approach with problem-solving ability Basic computer knowledge and CRM/POS familiarity Ability to work versatile shifts, weekends, and holidays Apply Now Full Name* Contact No.* Email* Experience (in years)* Job Role* Customer Service Executive Store (Retail Electronics) ( Customer Care Executive ) Resume* .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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