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Customer Success Executive/ Business Development (On Contract) (Mumbai)

Crisil · Mumbai City

📅 11/08/2026
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Functional Responsibility / Domain Related - Be a part of team responsible for increasing the awareness of CRISIL Research products & services (Industry Research platform & Quantix) - Through trainings & product demos increase the users & usage of the CRISIL research services in the defined territories/regions/client segments - Client segments primarily include commercial banks, NBFCs, financial institutions, private equities, investment banks, co-operative banks, corporates, insurance companies across allocated geographies - Develop valuable rapport & connect with the key users of various departments at the client organizations - Getting market feedbacks for new product development or enhancing existing products - Feedback & testimonials to be collected on a timely basis from the users Process Adherence - Self-motivated for achieving the business objectives - Constant upgradation of product knowledge for effectively communicating the value proposition to clients - Maintenance & regular updation of contacts, client/product feedback & meeting reports - Competition tracking and giving feeds on the same to business Client Management / Stakeholder Management Key account management through regular meetings with contacts across the hierarchy and across departments Please note - The candidate will have to go out to meet clients(existing clients) to follow-up/Explain on the services/products - There are no target of revenue generation .
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