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Experience: 37 Years About the Role: We are looking for a customer-focused professional with experience in SaaS or AI product companies to manage enterprise accounts, drive customer success, and improve adoption, renewals, and expansion revenue. Key Responsibilities: Manage enterprise and mid-market customer accounts Understand customer business challenges and provide AI-driven solutions Drive onboarding, adoption, retention, and account growth Work closely with product and engineering teams Build strong relationships with customer stakeholders Requirements: 37 years of experience in Customer Success, SaaS Consulting, Strategic Accounts, or Solution Consulting Experience working with SaaS/product-based companies Strong client-facing and communication skills Exposure to US enterprise customers preferred Consulting background is a plus Ability to manage high-value customer accounts independently Startup mindset with strong ownership attitude Preferred: AI SaaS/product exposure Enterprise account management experience Revenue growth and expansion handling experience .