Contact Centre Manager

Executive or Sr. Executive Lead Optimization Advance Hair Studio, Delhi Job Tasks and Responsibilities: Follow up with customers via telephone or email following initial sales contact and schedule appointments.Provide detailed information to callers about company services and products.Manage inquiries and accurately record customer requests in specified forms, software, and web portals (training will be provided for software and web portal data entry).Maintain and organize inquiry sheets using designated formats and software.Proficiency in MS Office and Internet applications.Continuously educate oneself on products to enhance customer service during calls.Skills/Requirements: At least one year of experience in telesales within a high-volume, fast-paced environment.Strong customer service and telesales skills.Proficient in Web Based Applications and Windows operating systems.Excellent organizational skills with the ability to multitask and prioritize in a dynamic environment.Capability to handle sensitive and confidential client information.Superior verbal and written communication skills.Strong problem-solving and decision-making abilities.Demonstrated ability in closing sales effectively.This role as an Executive or Sr. Executive Lead Optimization at our company offers an exciting opportunity to utilize your telesales expertise and customer service skills in a supportive and dynamic environment. If you meet these qualifications and are eager to contribute to our team, we encourage you to apply. Compensation: 35,000.00 - 45,000.00 per month Work Location: In person .