🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Our Company: Founded in 2003, Braves Technologies is helping global technology companies incubate their dedicated offshore software development teams in India. For the past 15+ years, Braves has been building Software Engineering, Game Development, and Customer Success teams for clients across the US and Australia. For more information, you can visit https://www.bravestechnologies.com/ Our Culture: We are a team focused on high performance, high delivery, diverse thinking, and embodying a collaborative culture at all levels. We value and encourage learning throughout the organization. Every employee at Braves understands ownership and fulfills what is required. We align a perfect work-life balance. Work Location: Remote (Pune Preferred) Work shift: Night Snapshot: The Technical Support Representative is the initial point of contact for 1st and 2nd levels of support. The primary function of the Technical Support Representative is to identify technical issues with our customers software and hardware products and provide solutions to problems raised by their customers. The position acts as an advocate for the customer and liaison between internal departments and external clients. The individual shall demonstrate exceptional technical skills, judgment, investigation, and problem solving, as well as communication to effectively maintain a cooperative working relationship with fellow managers, employees, and other affiliations. Primary Responsibility: Acts as customer advocate, responsible for resolving customer requests both internally and externally.Responsible for receiving, logging, and responding to all post acceptance support requests.Identifies customer issues, finds solutions or proceeds with the escalation process.Provides remote technical assistance with regards to software and hardware issues, installation, troubleshooting, and configurationDocuments clear descriptions of issues & problems from customers. Logs continuous progress of issues through resolution.Proactively works with clients to ensure system uptime and optimal use of system functionality.Ensures efficient and timely means of providing problem diagnosis, troubleshooting, and solution for customer.Provides clear answers, explanations, and resolutions to customers.Assists internal departments with ongoing project issues.Develops technical documentation, FAQs, and maintains a knowledge database. Skills Required: Experience in a Call Centre/Help Desk environment - 0-1 Yearknowledge in networking, databases, Desktop, Servers, and software application troubleshooting (Knowledge is required not experience)knowledge of hardware and software components.Strong communication skills including oral, written, and customer approach. Whats in it for you/Benefits for working for us: Competitive Salary Hybrid work culture Flexible work timings Family Group Medical Health Insurance Group Accidental Insurance Leave encashments (Gross, not just base salary) Regular Fun and Sports activities. Birthday/Anniversary Celebrations Other benefits like Gratuity, PF/VPF, maternity, etc. .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.