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Desktop & Laptop Support Engineer

RDS Digital · Bangalore

📅 11/08/2026
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We are looking for a skilled Laptop Technician to diagnose, repair, and maintain laptops, desktops, and peripherals. The role involves hardware troubleshooting, OS installation, and providing technical support to end-users to ensure smooth operations. KEY RESPONSIBILITIES 1. Hardware Repair & Maintenance - Diagnose and repair laptop hardware issues: motherboard, RAM, HDD/SSD, keyboard, display, battery, charging port - Laptop assembly, disassembly, cleaning, and thermal paste application - Upgrade RAM, SSD, and other components 2. Software Support - OS Installation: Windows 10/11, Linux. Driver installation and updates - Software installation, antivirus, patches, and formatting - Data backup and recovery 3. Troubleshooting & Support - Attend service tickets and resolve issues within SLA - Network setup: WiFi, LAN, printer configuration - Support users for basic IT issues remotely and on-site 4 . Chip Level & Board Level Repair - Diagnose and repair faults at component level: MOSFET, IC, BIOS chip, charging IC, power IC, RAM IC, GPU, CPU reballing - BGA Rework: CPU, GPU, Chipset reballing and reflow using BGA machine - SMD soldering and de - soldering using hot air gun and soldering station - Check and replace capacitors, resistors, fuses, and connectors on motherboard - Repair short circuits, no power, no display, and charging issues at chip level 5 . Card/Board Level & Cord Level Repair - Diagnose and repair motherboard, display panel board, inverter board, USB board - Laptop cord/cable level repair: DC jack, charging adapter cord, display LVDS / Edp cable , keyboard flex, touchpad cable - Port repair/replacement: USB port, HDMI port, LAN port, audio jack - Hinge repair, bezel repair, and laptop body part replacement - Screen replacement and backlight repair 6 . Other - Preventive maintenance of laptops/desktops - Ensure proper ESD safety and handling of devices REQUIRED SKILLS & QUALIFICATIONS - Education: Any Graduate or under Graduate - Technical Skills: - Knowledge of laptop hardware components and troubleshooting - OS installation and software troubleshooting - Basic networking knowledge - Use of tools: multi meter, soldering, - Soft Skills: Good communication, problem-solving, time management PREFERRED EXPERIENCE - Experience with Dell, HP, Lenovo, Asus laptop service Compensation: 203,000.00 - 300,000.00 per year Work Location: In person .
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