Remote Finance Operations Excellence Manager (Bangkok Based, Relocation

Note: The job is a remote job and is open to candidates in USA. Agoda is a leading travel platform that connects people to destinations and experiences worldwide. They are seeking a Finance Operations Excellence Manager to drive operational excellence and optimize finance processes through data analysis, project management, and automation.ResponsibilitiesProcess Improvement & Transformation: Analyze, design, and implement process improvements across finance operations (AP, AR, GL, payments, reconciliations, etc.) to drive efficiency, accuracy, and business value. Be comfortable in executing VSMs and Kaizens independently. Be conversant with the latest trends in process improvement leveraging AI/ML and GenAIData Analysis & Insights: Leverage data analytics to identify trends, root causes (using lean methods), and improvement opportunities. Develop dashboards and reports to monitor KPIs and process healthProject Management & Stakeholder Engagement: Support and/or lead cross-functional projects with finance, product, tech and business teams independently, ensuring timely delivery of milestones and effective stakeholder communicationAutomation & Technology Enablement: Create macro-based solutions and/or collaborate with technology teams to automate manual processes using RPA, workflow tools, and other digital solutionsDocumentation & Training: Develop and maintain process documentation, SOPs, and training materials to ensure knowledge transfer and compliance. Be conversant with BPMN standards & tools of process documentationQuality & Controls: Identify and support the implementation of internal controls and quality assurance measures to mitigate risks and ensure complianceSkillsBachelor's/Master's degree in Finance, Accounting, Business, Engineering, or a related field5+ years of relevant experience in driving improvements in finance operationsExperience with process mapping, process reengineering, and Lean/Six Sigma methodologiesSolid understanding of finance operations processes (OTC, PTP and RTR). Experience as a User of these processes is a plusStrong analytical skills; ability to work with large datasets, perform detailed root cause analysis, and generate actionable insights and improvement plansProficiency in Excel and data visualization tools (e.g., Power BI, Tableau)Familiarity with finance systems (ERP, SAP, Oracle, etc.) and automation tools (RPA, Alteryx, UiPath, etc.) is highly desirableStrong problem-solving mindset with a continuous improvement orientationExcellent communication, articulation and interpersonal skills; able to influence and collaborate with stakeholders at all levelsHigh attention to detail and commitment to qualitySelf-starter with the ability to manage multiple priorities in a fast-paced environmentAdaptable, resilient, and comfortable with ambiguity and changeSkilled at creating Excel macros to automate processes is preferredExperience in a tech or e-commerce environment is an advantageProfessional certifications (CA, PMP, CPA, etc.) are a plusCompany OverviewAgoda is a digital travel platform that provides access to hotels and holiday properties including flights. It is a sub-organization of Booking Holdings. It was founded in 2005, and is headquartered in Singapore, Central Region, SGP, with a workforce of 5001-10000 employees. Its website is https://www.agoda.com/. Apply To this Job .