Client Services Manager (IT Service) (Noida)

SKS Tech Solution is a leading provider of innovative technology solution for businesses across industries. With a focus on delivering cutting-edge products and exceptional customerservice, we help our clients stay ahead in today's fast-paced digital landscape. Our team ispassionate about technology and dedicated to driving success for our clients throughcreativity, collaboration, and continuous innovation. Position Overview This role demands a dynamic individual with strong project management skills, excellent communication abilities, and a proactive attitude towards client engagement and problem solving. If you're ready to take on challenges in a quick-paced environment and drive successful project outcomes, we welcome your application. Key Responsibilities Exposure to US/International Client (Preferred) Prior Experience in Projects Handling /Project Coordinator / Project Manager roles. Excellent written and verbal communication and presentation skills able to generateinterest and engages the client during calls and on emails. Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects. Coordinate with various departments within the organization, including support, service,technology and manage resources, in order to ensure seamless functioning of the client accounts. Responsible for client receivables; planning and execution of monthly retention. Candidates with Project Management, Digital Marketing & Technical Skills Preferred. Preferred Location Noida. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances. Achieves strategic customer objectives and account plans defined by company management. Good relationship building skills (internal, external, and cross-cultural). Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis. Compensation: 30,000.00 - 50,000.00 per month Work Location: In person .