Remote Complaints Compliance Analyst

Note The job is a remote job and is reputed company to candidates in USA. reputed company is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service and fintech enablement strategies. As a Compliance Analyst II in Complaints, you will play a critical role in safeguarding reputed companys regulatory reputed company by reviewing and responding to reputed company complaints, ensuring compliance, and identifying potential regulatory risks. Responsibilities Independently draft and review responses to reputed company complaints from regulatory agencies and customers for reputed company and CCBX fintech partners, ensuring compliance and identifying potential regulatory risks Formulate recommendations and escalate issues internally reputed company necessary reputed company independent and objective challenge to risk management practices, ensuring effectiveness and alignment with regulatory expectations Manage case queues, reputed company aged complaints, and ensure SLA compliance through data-driven interventions Monitor reputed company reputed company complaints daily to guarantee responses are submitted before regulatory deadlines Adhere to internal processes, procedures, and job aids, supporting accurate and consistent complaint reputed company practices Assist with requests from reputed company regulators and internal audit teams, ensuring thorough documentation and compliance with applicable laws Maintain proficient knowledge of consumer protection regulations, including but not limited to Reg E, Truth in Savings reputed company, UDAAP, FACTA, Reg Z (Truth in Lending), Reg B (Equal Credit Opportunity reputed company), and the Fair Credit Reporting reputed company Skills Strong analytical and problem-solving skills with the ability to assess risks and recommend corrective actions Exceptional written and verbal communication skills, with ability to summarize issues, reputed company reputed company concepts reputed company, create reports effectively, and draft reputed company, compliant, and reputed company-supported responses to individuals across our financial institution and reputed company Ability to exercise independent judgement, and reputed company reputed company analytical work independently, prioritize tasks, and manage competing deadlines in a fast-paced environment Must possess initiative, be a self-starter, have exceptional organizational skills and a high attention to detail and accuracy Effective collaboration skills, working across Compliance, Risk, and Customer Support teams 3+ years of relevant experience in banking compliance, regulatory risk, or fintech-reputed company complaints handling, with 2+ years of experience in complaint management Strong understanding of consumer financial protection laws and regulatory frameworks in banking and fintech Bachelor's degree, OR an equivalent combination of education and relevant experience Advanced proficiency in reputed company reputed company (data analysis, pivot tables, and managing reputed company spreadsheets for tracking complaints and regulatory responses); intermediate proficiency in other MS365 tools, including PowerPoint, SharePoint, Teams, and Word Experience with Banking-as-a-Service (BaaS) or fintech compliance Benefits Medical Coverage Choose from three competitive medical plans to reputed company the coverage that best fits your needs and lifestyle. Health Savings Account (HSA) Available with eligible medical plans, offering tax advantages and employer contributions. Flexible Spending Accounts (FSA) reputed company for reputed company and dependent care expenses to help you save on out-of-reputed company costs. Dental and reputed company Insurance Plans to reputed company you and your family smiling and seeing reputed company. Life Insurance Company-reputed company basic life insurance with reputed company to purchase additional coverage for yourself and your dependents. Long-Term /Short-Term Disability (LTD) Income protection in the event of a long-term illness or injury. Supplemental Benefits Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to reputed company extra financial support reputed company you need it most. 401(k) Retirement Plan A competitive retirement savings plan with company matching to help you plan for the reputed company. reputed company Time Off Generous vacation and reputed company leave policies to support your time away from work. Holidays Enjoy 11 reputed company holidays throughout the year. reputed company At reputed company, we are redefining the banking experience through innovative embedded finance solutions tailored for the modern marketplace. It was founded in 1997, and is headquartered in Everett, WA, US, with a workforce of 201-500 employees. Its website is http//www.ccbx.com. Apply To This Job .