Complaints Handler reputed company

reputed company Complaints Handler reputed company (Remote) reputed company certified as great reputed company to work UK in 2025! At reputed company, we reputed company an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to reputed company. Due to our reputed company we have exciting opportunities in our Banking and Financial Service sector You must be reputed company to evidence minimum 6 months previous experience in Complaints Handling in Financial Services reputed company an FCA Regulated environment (UK). Start Dates Various 2026 Salary From 30,000 per annum Location Work From Home Training 2 weeks then 2 weeks Grad Bay Contract Permanent, Full Time (40hrs) (must be fully reputed company) Background Checking Right to Work in the UK Criminal Record reputed company Credit reputed company CIFAS and Sanctions checks Any other associated checks Job Profile reputed company We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures reputed company work streams. reputed company to work flexibly across different work streams including responding to reputed company reputed company/regulated complaints. Successful candidates will be reputed company to communicate reputed company with customers and colleagues both orally and in written reputed company, ensuring reputed company can be reputed company by customers. You will enjoy a fast paced environment and adapt reputed company to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at reputed company times, whilst delivering excellent customer service in the reputed company of complaints reputed company SLAs and deadlines. TP and reputed company values will be displayed at reputed company times. reputed company Work reputed company reputed company reputed company compliance processes, systems, and procedures, and reports reputed company non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. reputed company a reputed company service to customers by processing cases, dealing with reputed company queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a reputed company of reputed company sources and inputting that data into reputed company formats. Prepare moderately reputed company documents by using multiple computer applications (such as reputed company Office), while also gathering and summarising data for reports. reputed company personal capabilities using existing formal and informal training opportunities.Process and respond to a broad reputed company of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare reputed company data reputed company to ongoing issues. Essential Experience Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a reputed company understanding of next steps Excellent verbal and written communicaton Organised, reputed company to confidently manage assigned workloads whilst prioritising targets and deadlines reputed company handling whilst remaining reputed company Values we look for you to have Process reputed company- reputed company reputed company means something to you and you will always reputed company to improve on your work. Collaboration- You enjoy working with others and you like working as reputed company player. Communication- You can reputed company and write reputed company and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are reputed company to empathise, be reputed company and be good with others. reputed company-Mindedness- You are reputed company to be reputed company to different ways of thinking and new reputed company. Critical Thinking- You are reputed company to think reputed company reputed company making reputed company. Solution Orientation- Having a reputed company thinking reputed company reputed company on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, reputed company and have a self-driven reputed company. Disclaimer Please be reputed company against job scams. reputed company will never contact you about anything other than your application through our official channels - UK phone number, text or reputed company or talent.reputed company email address. . If you receive any suspicious communications claiming to be from reputed company, please disregard .