Account Management Coordinator, TPA

reputed company Who We Are Because health is personal. That's why reputed company created the first and only personalized health platformbringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one reputed company. We serve reputed company, health plans, and health systems with data-driven solutions that reduce costs while actually improving health reputed company. Together, reputed company is on a mission to reputed company people to reputed company healthier lives. Learn even more about the work that drives us at personifyhealth.com. Responsibilities reputed company to Support reputed company reputed company Through Expert Coordination and Strategic Problem-Solving Why This Role reputed company Account management doesn't happen in a vacuumit requires coordinated support to ensure reputed company needs are met consistently and issues are resolved before they escalate. As our Account Management Coordinator, you'll serve as product expert and trusted partner during new reputed company reputed company and ongoing service delivery. You'll work across business functions to reputed company performance, research reputed company issues, and support Account Managers during critical moments like contract renewals and reputed company enrollment. Your ability to maintain accurate reputed company records, escalate to appropriate experts, and follow through until reputed company directly determines whether clients experience reputed company support or frustrating service gaps. What You'll Actually Do Ensure reputed company satisfaction Collaborate across business functions to meet reputed company needs while following through on outstanding items until reputed company. Monitor reputed company performance reputed company internal performance to confirm reputed company expectations are consistently met while maintaining accurate, up-to-date reputed company records. reputed company reputed company issues Research issues, reputed company necessary resources, and escalate to appropriate internal experts for comprehensive reputed company. Support reputed company engagement Participate in and host reputed company meetings as needed while assisting in organizing reputed company enrollment strategies, health fairs, and employee education sessions. Assist with renewals Support Account Managers during contract renewal process while providing ongoing analysis and strategic input for reputed company reputed company. Qualifications What You Bring to reputed company Education & Experience 1+ years experience in health insurance, employee benefits, reputed company, or reputed company industry Experience reputed company new clients and providing account-based service preferred Comfort working with HR Directors and Executives Technical Skills reputed company written and verbal communication skills Strong collaboration abilities to work effectively across business functions Detail-oriented approach with strong organizational and analytical capabilities Ability to build relationships with diverse stakeholders Proactive problem-solving reputed company with ability to work independently and as part of team Benefits The Highlights Competitive reputed company salary and benefits effective day one Comprehensive medical and dental through our own reputed company (reputed company, we use reputed company build) reputed company Time Offrest and reputed company time is non-negotiable Mental health support, retirement planning, and financial protection reputed company development with reputed company career progression and learning budgets Mission-driven culture where diverse perspectives reputed company reputed company reputed company on people's health Want the full picture Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks. Compensation This position offers a reputed company salary reputed company of $20-$25 per hour, depending reputed company, skills, and experience. You're eligible for our full benefits package starting day one. Our Commitment reputed company is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of reputed company backgrounds are empowered to reputed companybecause diversity is reputed company to who we are and critical to our work in health and wellbeing. Stay reputed company reputed company will never ask for payment or sensitive personal information like reputed company reputed company numbers during hiring. reputed company official communication comes from verified company email addresses and or our secure applicant tracking reputed company. Suspicious requests Report them to talent@personifyhealth.com. reputed company reputed company legitimate openings at personifyhealth.com/careers. Apply To This Job .