Guest Service Associate - F&B Service

Key Responsibilities Welcome and greet guests warmly and professionally.Assist with seating guests and provide menus.Take food and beverage orders accurately.Provide knowledgeable and courteous service throughout the guest's dining experience.Demonstrate good knowledge of food, beverages and menu items.Assist guests with menu selections and provide recommendations when required.Ensure timely and accurate delivery of food and beverages.Follow established service sequences and F&B SOPs.Coordinate with the Kitchen, Bar and Stewarding teams to ensure smooth service.Maintain cleanliness and proper presentation of tables and service areas.Complete mise-en-place and restaurant setup before service.Clear and reset tables efficiently.Handle guest requests and feedback professionally.Report guest complaints or operational issues to the Captain/Supervisor.Promote suggestive selling and appropriate food and beverage upselling.Assist with special events, private dining and VIP guest requirements.Follow all hygiene, food safety and grooming standards.Assist with opening and closing duties of the outlet.Maintain a positive and professional relationship with guests and colleagues.Candidate Profile Diploma/Degree in Hotel Management or Hospitality Management preferred.6 months 2 years of experience in F&B Service, preferably in a hotel, resort or fine-dining restaurant.Freshers with relevant hospitality qualifications may also apply.Good verbal communication skills.Basic knowledge of food and beverage service.Guest-oriented with a friendly and positive attitude.Well-groomed and professional in appearance.Good teamwork and interpersonal skills.Willingness to work in rotational shifts, weekends and public holidays.Passion for hospitality and guest service.Key Skills F&B Service | Guest Service | Restaurant Service | Food & Beverage Knowledge | Guest Handling | Upselling | Fine Dining | Luxury Hospitality | Teamwork | Communication | Grooming Benefits Staff accommodation providedOpportunity to work in a premium luxury resort.Professional training and career development opportunities.Exposure to personalised and luxury guest service.Supportive and professional work environment.Interested candidates can apply with their updated CV. Compensation: 15,000.00 - 20,000.00 per month Benefits: Food providedHealth insurancePaid sick timePaid time offProvident FundWork Location: In person .