Logistics Operations Coordinator

InfoSun Technology Private Limited, we specialize in enabling fast-growing organizations to scale efficiently by ensuring that technology becomes a catalyst for growth rather than a barrier. We partner with businesses to provide high-quality technology talent and workforce solutions that support their evolving needs in a dynamic and competitive marketplace. Currently we are hiring on behalf of our client, a leading global logistics and supply chain company, for the position of Transportation Operations Executive in Chennai position. Transportation Operations Executive Billing, Track & Trace & POD Management Location: Chennai (Global Capability Center) Function: Transportation Operations Experience: 3 to 5 yrs About the Role We're looking for a hands-on Transportation Operations professional to run the day-to-day Billing, Track & Trace, and Proof of Delivery (POD) Management processes. This is an execution-focused role, working within established standards to keep freight billing, in-transit visibility, and delivery documentation accurate and on time with strong exposure to the US transportation landscape. What You'll Do - Own end-to-end Billing operations invoice processing, validation, discrepancy resolution, and timely closure Manage Track & Trace monitor shipments in transit, proactively flag delays and exceptions, and coordinate with carriers and customers to resolve themHandle POD Management collection, verification, and reconciliation of delivery documentationApply US transportation standards, carrier requirements, and compliance norms in day-to-day processingPartner with carriers, customers, and internal stakeholders to resolve billing and delivery discrepanciesMaintain accuracy and turnaround times across Billing, Track & Trace, and POD workflows, following established SOPs What We're Looking For - Hands-on experience in transportation operations, specifically in Billing, Track & Trace, and POD ManagementWorking knowledge of the US transportation landscape carriers, standards, and compliance requirementsStrong attention to detail and process disciplineComfortable operating within established SOPs and frameworksGood communication skills to coordinate with carriers, customers, and internal teams .