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2+ years collections/call center experience, high school diploma or equivalent, strong knowledge of state and federal collections laws, Excel and Microsoft Office proficiency, strong communication and analytical skills.Key Responsibilitiesmonitoring callsidentifying trainingreporting findingsSkills & ToolsMicrosoft Office Suite, Microsoft ExcelJob DetailsCategory: Legal and ComplianceSeniority: Entry LevelCommitment: Full TimeWorkplace: Remote Massachusetts or New HampshireSalary: USD 49,296 55,328 / yearLanguages: EnglishBenefits401k matchingGenerous paid time offRetirement planAbout First Technology Federal Credit UnionA member-focused financial institution providing banking and technology-driven financial solutions. Industry: Finance Apply To this Job .