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About Us We are a leading digital experience optimization platform that helps businesses improve customer experiences through experimentation, personalization, behavioral analytics, and AI-powered insights. AB Tasty recently joined forces with VWO to create one of the most comprehensive and innovative digital experimentation and experience optimization platforms in the market. Together, we empower brands to deliver smarter, faster, and more impactful digital experiences across the entire customer journey. Since 2009, we've partnered with 1,000+ global brands - Kering, McDonald's, Ulta Beauty, L'Oral, Disneyland Paris, and LVMH - and built a global team of 400+ across Europe, North America, and APAC. Our culture is driven by strong values: - We bring client satisfaction - We are impactful - We go above and beyond - We live as one team, one dream We're committed to creating a workplace where everyone feels empowered to share ideas, take risks, and make an impact. We also know that a happy team is a productive team, that's why we're not just about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys. About the Role We are looking for a proactive and customer-centric Technical Support Engineer (French Fluent) to join our global support team. In this role, you will provide technical support to French-speaking and English-speaking customers, resolving product-related queries and technical issues. You will leverage your technical expertise and customer service skills to troubleshoot issues, collaborate with cross-functional teams, and deliver an exceptional customer experience. Responsibilities - Handle customer support tickets assigned through a round-robin ticketing system, ensuring timely resolution within defined SLAs. - Provide expert technical support via email, chat, and phone, addressing complex customer inquiries and troubleshooting product-related issues. - Collaborate with Development, QA, and Product Management teams to resolve customer issues and provide feedback for product improvements. - Log and track software defects using our bug tracking system (e.g., Jira), ensuring timely resolution. - Collaborate with the Sales and Customer Success teams to ensure seamless customer onboarding and ongoing support. Professional Competencies - Fluent in French and English (written and spoken). - Strong understanding of web applications, HTML, JavaScript, CSS, and jQuery (mandatory). - Proven experience supporting B2B SaaS customers in a technical support environment. - Excellent communication, interpersonal, and problem-solving skills. - Ability to analyze logs and diagnose technical issues. - Proactive, customer-focused, and able to manage multiple priorities. - Experience with bug tracking systems (e.g., Jira) and CRM tools (e.g., Salesforce). Desired Skills & Experience - 26 years of experience in Technical Support, Product Support, or a similar customer-facing technical role. - Bachelor's degree in Computer Science or a related field. - Strong understanding of web technologies and SaaS products. - Excellent written and verbal communication skills in both French and English . - Experience working with remote teams. At Wingify, we are committed to building a diverse, equitable, and inclusive workplace. We believe that a variety of perspectives drives better ideas, stronger execution, and more meaningful impact. Read more about our policy here: https://wingify.com/careers/equal-prospect-policy/ .
Here's how to pick the right one and stand out in your application.
144.883Jobs
31.687IN
81%EN
That number is real. WorkMundi's database shows 144,883 open engineer roles across the world. India has the most with 31,687 jobs, followed by the United States with 30,084. If you just finished reading one job ad and felt paralyzed by choice, you're not alone—but this scale is actually an advantage. It means you can afford to be selective.
Start by geography and language. The majority of engineer ads—117,837 of them—have the job posting text written in English. Use that as one filter, but remember: the ad text language tells you nothing about whether the role actually requires you to speak English day-to-day. Read the job description carefully. Then check which countries have the volume you're targeting. Singapore, Poland, and Australia round out the top five after India and the US.
Next, learn who's hiring. Accenture has posted 2,801 engineer roles. andurilindustries, speechify, and jobgether are also actively recruiting. If you're applying to one of these names, research their hiring patterns and interview style before you apply. That homework pays off.
When you interview, expect the question every engineer hears: 'Tell me about a time you had to debug a problem that wasn't in your job description.' Have a specific story ready—not a general one. Name the tools, the deadline pressure, and what you learned. Hiring managers listen for whether you see problem-solving as part of the role itself, not a favour.