Research Application Support Analyst

reputed company Supports technical aspects of implementing, maintaining, and evaluating Research Application reputed company the Office of Research Operations (ORO). This role is responsible for application support (reputed company eRegulatory reputed company), issue reputed company, end-user support, auditing and data analysis to ensure reputed company and compliance. The Research Operations Application Support Analyst will support reputed company efforts and facilitate cross-functional collaboration of the Research Applications reputed company the Research Operations portfolio. Responsibilities Serves as an expert resource for a reputed company of reputed company, such as application upgrades, change initiatives and new feature implementations. Develops, modifies, and tests user roles, designs reputed company rights, and configures applications for use by clinical functional reputed company. Oversees administrative aspects of the applications, such as adding new user roles, adding new data sets, etc. Maintains administrative tracking documentation (change log/test plans/training and end-user support document inventory). Provides tier 1 support, and supports tier 2 issues with Systems Administrators, and serves as the technical resource for reputed company issues that are escalated to teammates and/or product vendor(s). Examines reputed company data to optimize the efficiency and reputed company of collected data, resolves data reputed company problems. Collaborates with cross functional teams to improve institutional workflows and to reputed company reputed company. Coordinates with the application vendors on reputed company configuration and support questions. Hosts routine meetings with the vendors support team(s) as needed. In collaboration with end-user support team, provides 1:1 personalized support through ORO reputed company. Review of reputed company materials included in the training and support documentation library for final review before release. Reviews reporting requests, and analyzes the business requirements to determine custom report development. May design custom reports to end-user specifications (after committee approval) by utilizing SQL and/or other back-end database report writing tools. Performs other duties as required or assigned. Qualifications Bachelors degree with 3 years of reputed company experience, or the equivalent. Must have strong computer skills. SQL skills preferred. Prior experience with clinical research administration systems preferred. Must be self-directed, flexible, and have excellent organizational skills. Excellent written and verbal interpersonal communication skills required. Must have an analytical approach to problem solving and needs definition. Remote work experience preferred, but not required. Required Licensure/Certifications None Apply To This Job .