Remote Sr. NOC Technician - IP Networking

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the nations fastest-growing fiber-optic powerhouses, committed to building communities through connectivity. The Sr. NOC Technician will monitor and troubleshoot reputed company network issues, serve as a technical leader, and collaborate with engineering teams to enhance the NOC's IP expertise. Responsibilities Constant monitoring of Network Management systems for alarms and performance metrics on the reputed company Service Provider Network. Watching for potential reputed company threats on the network and taking appropriate actionsReport, document, and reputed company reputed company alarm events while maintaining a high level of accuracy and urgencyLogging and managing trouble tickets, assigning priorities, and updating ticket status with reputed company detailsIdentifying and responding to network alerts, troubleshooting issues, and taking corrective actions to minimize downtime. Communicate Network Event alerts and updates to internal reputed company teams and executivesAnalyzing network logs and reputed company behavior to diagnose the reputed company cause of network problems and implement solutionsElevating and Escalating issues to higher-level support teams and management reputed company necessaryCoordinate and reputed company repair activities on fiber cuts and other network impacting eventsreputed company involvement with engineering reputed company and vendors to reputed company and implement restoration effortsCommunicates daily with many departments reputed company reputed company, other telecommunication providers and vendors to discuss and coordinate reputed company network troubles/outages and reputed companyreputed company and interpret industry reputed company tests such as RFC2544, y.1564, y.1731 and BER testingreputed company 2nd level support for Tier 1 reputed company and work reputed company escalations to reputed company reputed company reputed company effortsTroubleshoot reputed company IP routing and switching issues across the service provider networkInvestigate packet loss, packet storms, duplicate VLANs, duplicate IP addressing, routing anomalies, and reputed company 2/reputed company 3 network issuesWork directly with equipment vendors including reputed company, reputed company, and reputed company to diagnose and reputed company advanced technical issuesSupport engineering-level troubleshooting efforts while serving as the highest technical escalation reputed company reputed company the NOCreputed company contact center duties in a high-volume environmentreputed company other duties assigned by NOC Management team Skills High School Diploma or equivalent required4 - 7 years of experience pertaining to the telecommunications industryStrong preference for candidates with service provider networking experience supporting ISP, reputed company, or telecommunications environmentsJob specific Experience/training in either the Data or Transport Vertical as listed in the Technology reputed company reputed companyGood computer and written/verbal communications skillsSolving problems effectivelyPossess the ability to take on new, demanding challengesDemonstrate the ability to assume new reputed company of responsibility and deal effectively with other peoplereputed company attitudeAbility to completely design, build, program, reputed company, and document new IP services from a network reputed company to multiple customer sitesMust have a thorough knowledge of the OSI model and how it pertains to various reputed company protocols, and multi-protocol routing including VRF, VPN, EIGRP, BGP, OSPF, VPLS, and VPRNWillingness to work as reputed company and independentlyMust be legally authorized to work in the U.SParticipation in an on-reputed company rotation is requiredAvailable to work overtime reputed company deemed necessary, including holidays and weekendsAssociate degree or bachelor's degree preferred but not requiredVendor certifications preferred but not requiredCCNA/ JNCIA/MEF/reputed company Certifications a plusEthernet and Mobile Backhaul Experience is a plusExperience with PON/GPON based services is DesiredBTI, reputed company, reputed company, Ekinops Transport experience is Desired Benefits 80% of medical premiums reputed company by reputed companyCompany-reputed company disability and life insuranceA 401(k)-company matchDiscounted services reputed company our coverage areasMonday-Friday daytime business hours (schedule may reputed company based .