OTC Analyst (Billing)

Job Summary We are seeking a detail-oriented contractor to support our Global Credit & Collections team, primarily focused on Billing and Cash Application activities within the Order-to-Cash (O2C) cycle. The role involves ensuring accurate invoice generation, timely cash application, and resolution of billing discrepancies through cross-functional collaboration. Qualification: ACCA/ Bachelors/ Masters Preferred Experience: 2 to 4 Years Employment Type: Contract (6 Months) Shift timing: 12.30 PM to 9.30 PM Designation: OTC Analyst (Billing) Location: Kharadi, Pune Qualification: ACCA/ Bachelors/ Masters Preferred Experience: 2 to 4 Years Employment Type: Contract (6 Months) Shift timing: 12.30 PM to 9.30 PM Job Summary We are seeking a detail-oriented contractor to support our Global Credit & Collections team, primarily focused on Billing and Cash Application activities within the Order-to-Cash (O2C) cycle. The role involves ensuring accurate invoice generation, timely cash application, and resolution of billing discrepancies through cross-functional collaboration. Key Responsibilities Billing & Invoicing Generate accurate and timely customer invoices in accordance with contractual terms Ensure proper validation of pricing, tax, and billing data Identify and resolve billing discrepancies in coordination with internal stakeholders Cash Application Apply incoming payments to customer accounts accurately and within defined timelines Investigate and resolve unapplied or misapplied cash Reconcile customer accounts and maintain clean AR ledgers Order-to-Cash (O2C) Support Support end-to-end O2C cycle activities, ensuring compliance with policies and procedures Collaborate with Credit, Collections, and Customer Service teams for issue resolution Assist in improving billing accuracy and reducing cycle time Stakeholder Coordination Work closely with Site teams, Customer Service Representatives (CSR), IT, and other cross-functional teams Escalate and track system or process issues impacting billing and cash application Required Skills & Qualifications Strong understanding of Order-to-Cash (O2C) processes Hands-on experience in Billing and Cash Application Working knowledge of ERP systems such as: SAP (including S/4HANA) Oracle Good analytical and problem-solving skills Excellent attention to detail and accuracy Strong communication and collaboration skills Preferred Qualifications Experience in a shared services/global environment Exposure to revenue cycle management processes Ability to work with large datasets and reconciliation activities .