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Customer service - immediate joiners (work from office) (Mumbai)

Redion · Mumbai City

📅 11/08/2026
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EUROP ASSISTANCE INDIA PVT LTD Position: - Assistance Coordinator (Auto/Automotive) Location: Andheri East, Mumbai Note: Open to work in rotating shifts and rotating with week off which includes night shifts in a 24x7 work workplace with 6 days working Roles & Responsibilities: - Resolve customer complaints via calls. - Handle complaints (Case) and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. - Coordinate with customers, clients & internal operations team regarding case - Keeping records of customer interactions, transactions, comments and case closure. - Ensure customer satisfaction and provide professional customer support - Handle case related 2wheelers & 4wheelers services. Knowledge, skills, and abilities: - Excellent communication - Proven customer support experience - Experience working with customer support. - Proficient in basic Microsoft applications Language Know: English & Hindi Job Type: Full Time Experience: freshers can also apply - 2 + years customer service/referral specialist and/or call center experience Assistance Agency exposure preferred. Regards Anjali Maurya 8779797282 .
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For people searching Customer Service

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