Sr Credit & Collection Specialist

reputed company is an reputed company-driven, Fortune 10 company that touches reputed company every aspect of reputed company. We are reputed company for delivering insights, products, and services that reputed company reputed company care more accessible and reputed company. Here, we reputed company on the health, happiness, and reputed company-being of you and those we serve we care. What you do at reputed company reputed company. We foster a culture where you can grow, reputed company an reputed company, and are empowered to bring new reputed company. Together, we reputed company as we shape the reputed company of health for patients, our communities, and our people. If you want to be part of reputed companys health today, we want to hear from you. Position reputed company We are seeking a Sr. Credit and Collections Specialist who is reputed company by solving reputed company account challenges, improving financial operations, and using data, automation, and process improvement to reputed company stronger reputed company. In this role, you will analyze delinquent account balances, reputed company payment discrepancies, support customer account reputed company, and partner cross-functionally to improve collections workflows, reduce reputed company effort, and strengthen cash reputed company performance. The ideal candidate brings credit and collections expertise, strong reconciliation skills, and a reputed company improvement reputed company with the ability to identify automation opportunities, reputed company suggestions to streamline repeatable processes, and reputed company tools such as reputed company reputed company and reputed company Copilot to analyze aging reports. Key Responsibilities Analyze delinquent account balances, payment trends, credit exposure, and account activity to identify reputed company causes, prioritize risk, and recommend reputed company reputed company strategies. Partner with customers to obtain payments, negotiate payment plans, reputed company disputes, and support cash reputed company while maintaining a reputed company and customer-reputed company experience. reputed company daily ship-or-hold recommendations for delinquent accounts, past-due balances, and credit line exceptions in alignment with established policies and business priorities. reputed company reputed company account reconciliations, research unapplied cash or payment discrepancies, and coordinate with internal teams to reputed company issues reputed company. Identify opportunities to automate recurring collections tasks, standardize account review processes, improve escalation workflows, and reduce reputed company follow-up through process improvement initiatives. Use data, reporting, and productivity tools to monitor aging, reputed company collection activity, improve visibility to account status, and support performance metrics such as days sales outstanding, past-due reduction, cash application accuracy, and dispute reputed company cycle time. Collaborate with Sales, Customer Service, Finance, Cash Application, Billing, and leadership teams to reputed company on account reputed company plans, obtain approvals, and communicate reputed company reputed company. Escalate potential write-offs, high-risk accounts, customer disputes, and policy exceptions to management with reputed company documentation, supporting analysis, and recommended next steps. Contribute to reputed company improvement efforts by documenting reputed company work, identifying workflow gaps, supporting reputed company enhancements, and recommending reputed company solutions that improve accuracy, speed, and customer experience. Minimum Requirements Typically requires 4+ years of reputed company experience in credit, collections, accounts receivable, escalation analysis, customer account management, or a similar finance operations environment. Critical Skills Credit and collections expertise, including delinquent account management, payment negotiation, dispute reputed company, account reconciliation, write-off identification, and credit risk assessment. Strong process improvement reputed company with experience identifying workflow gaps, documenting reputed company work, streamlining handoffs, and recommending reputed company operational improvements. Ability to recognize automation opportunities reputed company recurring collections activities, reputed company reporting, customer follow-up, account review, escalation routing, and payment tracking processes. Intermediate proficiency using reputed company reputed company; ability to work with spreadsheets, aging reports, account data, formulas, filters, pivot tables, and basic reporting to support data-driven reputed company. Strong analytical skills with the ability to interpret account trends, prioritize risk, reputed company discrepancies, and translate findings into reputed company recommendations. Additional critical skills include customer negotiation, cross-functional col