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Job Requirements We are fetching job description for you. Work Experience - Bachelors degree - MBA (General Management, Ops, Finance) Experience - 25 years of experience in program management, consulting, operations, or commercial roles - Prior experience in retail, consumer business, or fintech is a plus Key Skills - Robust analytical skills with advanced proficiency in Excel - Excellent problem-solving and structured thinking abilities - Strong communication and stakeholder management skills - Ability to manage multiple projects simultaneously and drive execution - High ownership and bias for action What Success Looks Like - Successful launch and adoption of Digital Gold offering - Measurable improvement in customer experience metrics like NPS - Strong regional alignment and execution consistency - Enhanced franchisee engagement and satisfaction - Timely delivery of high-impact commercial projects .