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Customer Care Specialist must possess excellent English verbal and written communication skills BPO Executive must have ability to proactively understand customer issues and address it Must have Customer Centric approace Experience in International Customer Care Domain will be an added advantage and preferred Educational Qualification: Any Degree Salary is negotiable as per the experience and skill set. To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. To ensure prompt and accurate information being provided with appropriate resolution To achieve operational targets as defined by for the process .