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MEGA WALK-IN HIRING Greetings from Sutherland!!! We are hiring candidates for International Voice Process. Job Criteria: Excellent verbal communication skills. Minimum 1 year of experience in an International BPO. Freshers with excellent communication skills can also apply. Candidates should be available to join immediately. Ability to handle real-time international customer calls. Strong customer service and problem-solving skills. Chat experience is an added advantage In This Role, You Will: Handle customer queries and provide support through international voice calls. Provide timely, accurate, and professional customer service. Resolve customer issues effectively and ensure a positive customer experience. Handle customer concerns with a positive and empathetic approach. Maintain accurate customer records and call documentation. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Provide effective solutions and ensure customer satisfaction. Selection Process: HR Interview Walk-in SD Panel Interview Voice Assessment Shift Timings & Week Off: 5-days work week Rotational shifts Predominantly night shifts Additional Information: Work from Office One-way cab facility available up to a 25 km radius from the office, based on shift timings. Interested candidates please call to HR Bhavana & walk-in by mentioning HR Bhavana on the top of the resume. Work Location: 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana 500104 G-Map:- https://maps.app.goo.gl/KcneWkbW91BC7W1E6 Join Sutherland and take the next step in your career! Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com .