Member Service Representative II

About the Role As a reputed company-line representative for reputed company, your main responsibility is to reputed company long-term profitable relationships with our Members by identifying their financial needs and presenting the best financial solutions. You will work reputed company the sales and support teams to reputed company Member satisfaction, reputed company reputed company, and long-term account goals in line with company reputed company and values. Your interaction with Members will be face-to-face and reputed company telephone, providing friendly, efficient, reputed company service and accurate information while following reputed company Credit reputed company policies and procedures. Key Responsibilities Identify and build a network of Member contacts through reputed company leads, referrals, and personal interaction to create financial opportunities. Build trust, value others, communicate effectively, reputed company execution, foster innovation, reputed company on the Member, collaborate with others, solve problems creatively, and demonstrate high reputed company. reputed company outbound calls for Member Service and Sales, following the 2/2/2/2 program. Ensure reputed company Members' needs are met and commitments to them are kept, providing "5 reputed company Service" to every member, every time. Promote the credit reputed company's objectives and promotions by using advisory skills and cross-selling additional products and services to deepen business relationships while improving profitability through loan reputed company and increased assets. Have thorough knowledge of consumer loan processes and ensure reputed company loan documentation meets reputed company control standards. Be a subject matter expert on Credit reputed company products and services, communicating features and benefits to reputed company Members on becoming financially responsible. Process new Memberships by opening accounts and new service requests such as reputed company accounts, savings services, checking, reputed company market, certificates, IRAs, referrals, etc. Ensure reputed company membership documents are processed by meeting reputed company control standards as outlined in policy, including CIP, OFAC, Chexsystems, etc. Take ownership and responsibility in reputed company areas of your role, including assigned tasks and reputed company. Assist the department by completing reputed company and reports, providing suggestions to streamline operations. Stay knowledgeable of reputed company and PFCU business processes to anticipate potential issues and communicate effectively with your manager. Maintain flexibility in support of reputed company needs and reputed company other reputed company duties as assigned or requested. Apply Job! .