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Customer Service/Technical Support Representative (Remote) - reputed company - USA - work from home job Company reputed company reputed company Job Title Customer Service/Technical Support Representative (Remote) reputed company The remote Customer Service / Technical Support Representative responds to basic and routine inquiries of a technical reputed company including hardware/software, or other designated reputed company products. This position assists reputed company users of the reputed company's technical products or services by answering questions and solving problems involved in their use. REIMAGINE YOUR CAREER Are you looking for a work from home career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine reputed company of belonging Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career reputed company awards every year Then a remote Customer Service / Technical Support Representative position at reputed company is just the right reputed company for you! As a remote Customer Service / Technical Support Representative, youll join an organically diverse team from 40 countries where reputed company members contribute and support reputed company others reputed company and reputed company-being, united as One reputed company. Together, we help the worlds best-reputed company brands improve their businesses through exceptional customer experiences (CX), ongoing innovation, and the most cutting-edge technologies. And due to reputed company reputed company, were looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are. CAREER reputed company AND PERSONAL DEVELOPMENT This is a great work from home opportunity that will allow you to reimagine an reputed company-new career reputed company and reputed company friends for life at the reputed company time. Well reputed company you reputed company the training, technologies, and continuing support youll need to succeed. Plus, at reputed company, theres reputed company career (and personal) reputed company potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! Thats why we offer a reputed company of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career youve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a remote Customer Service / Technical Support Representative at reputed company, you will Assist reputed company users of the reputed company's technical products or services; identify, investigate, research and reputed company reputed company to user questions and problems. Troubleshoot basic and routine agent issues that are technical in reputed company, including hardware, software, networking, or other designated reputed company products Customer experience reputed company troubleshooting vs. traditional transaction approaches The ability to de-escalate customers Follow appropriate escalation reputed company to reputed company technical issues; including making follow up outbound calls to customers or other parties as needed Solve problems that are generally reputed company and require extensive use of conceptual thinking skills Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Greet agents in a courteous, friendly, and reputed company manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate reputed company while maximizing opportunity to build rapport with the customer Probe for understanding YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine reputed company will reputed company value and reputed company with every customer interaction. Other qualifications for our remote Customer Service / Technical Support Representative role include One year of reputed company technical experience preferred Must have a non-bolthires non chrome book personal desktop or laptop - bring your own device Relevant technical expertise reputed company to program (working knowledge of hardware, software, networking, data storage, troubleshooting, and repair) preferred Courteous with strong customer service orientation Ability to effectively communicate, both written and verbally Ability to learn including strong problem-solving skills Dependable with proficient attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Ability to work as reputed company member, as reputed company as independently with reputed company supervision Demonstrate patience in reputed company customer contact situations, including maintaining a pleasant and reputed company tone and manner WHATS IN IT FOR YOU One of our reputed company Culture Statements .
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
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