🎁 Before you apply, rehearse this interview. Create your free WorkMundi account and get an Interview Training on HelpsYouSpeak — no cost, no card. I want my training →
Dear Candidate, Greetings from Vvinayak Associates! We are hiring for an exciting opportunity for the position of Executive / Senior Executive Customer Service with a leading organization supporting the EMEA Region . Position Details Designation: Executive / Senior Executive Customer Service Function: Service Parts Order Management & Fulfillment Geography: EMEA Region Experience: 2-3 Years Work Mode: 100% Onsite Working Hours: 8.5 Hours Location: India Communication: International communication with EMEA stakeholders Job Summary As a member of the Service Parts Order Team , you will be responsible for efficiently handling service parts orders, coordinating with internal teams, resolving order-related issues, and supporting continuous process improvement. The ideal candidate should have experience in order management, order fulfillment, customer service, supply chain operations, and ERP systems such as SAP . Key Responsibilities Order Management & Fulfillment Process and validate service parts orders in ERP systems such as SAP SD/MM . Verify part numbers, pricing, shipping details, and order configurations. Track order status and coordinate delivery timelines. Manage open orders and ensure timely fulfillment. Customer Interaction & Support Handle customer queries related to order status, availability, delivery, and order changes. Communicate proactively regarding delays, backorders, substitutions, and other order issues. Coordinate with EMEA customers and internal stakeholders. Cross-Functional Coordination Coordinate with Procurement, Warehouse, Logistics, Sales, and Customer Service teams. Escalate and follow up on urgent orders and service-related issues. Ensure smooth order fulfillment and customer satisfaction. Issue Resolution & Process Adherence Resolve issues related to delivery holds, part shortages, invoice mismatches, and order discrepancies. Follow company SOPs, processes, and quality standards. Reporting & Documentation Prepare and update daily order status reports and open-order backlog reports . Maintain accurate records of order adjustments, exceptions, and customer communications. Support process improvement initiatives. Candidate Requirements Bachelor's degree in Business Administration, Supply Chain, or any relevant field 2-3 years of hands-on experience in order management, order fulfillment, customer service, logistics, or supply chain operations Strong knowledge of ERP/order processing systems Hands-on experience with SAP SD/MM or similar ERP platforms Excellent verbal and written communication skills Strong problem-solving and coordination skills Good knowledge of MS Excel, Word, PowerPoint & Access Knowledge of Winshuttle and Power BI will be an advantage Ability to communicate with international/EMEA stakeholders Strong attention to detail and ability to work in a fast-paced operational environment Key Skills / Search Keywords Order Management | Order Fulfillment | Customer Service | Service Parts | Supply Chain | Logistics | SAP SD | SAP MM | ERP | EMEA | Order Processing | Open Order Management | Backlog Management | Customer Coordination | International Communication | MS Excel | Power BI | Winshuttle Interested Candidates If your profile matches the above requirements, please share your updated CV along with the following details: Total Experience: Relevant Experience: SAP Experience: Current CTC: Expected CTC: Notice Period: Current Location: Contact Number: Whatsapp : 9222255441 Email : priya.vvinayakassociates@gmail.com Please share your updated profile at the earliest for consideration. Best Regards, Priya HR Recruiter Vvinayak Associates
Here's where they are and how to stand out in your applications.
14.070Jobs
3.674IN
80%EN
The sheer volume works in your favor: 14,070 open positions mean employers are actively hiring. But volume also means competition. India has the most listings (3,674), followed by the US (2,353), Singapore (1,258), Australia (1,128), and Canada (626). If you're flexible on location, check all five — your next role might be waiting in a market you hadn't considered.
FlexBoard is hiring the most aggressively (777 open roles), with remote zest jobs, wawa, vacancy global pro, and remote click jobs close behind. When you apply, research which employers dominate your target region. Their high volume suggests they hire often and may have clearer career paths.
Here's what hiring managers for customer service always ask: 'Tell me about a time you had to handle an angry customer. What did you do, and what was the outcome?' Prepare a real example where you stayed calm, listened first, and solved the problem — or escalated it thoughtfully. Show that you see conflict as information, not threat.
WorkMundi offers free interview rehearsal with browser voice (no AI, unlimited attempts) and a paid AI interview tool that listens and writes your answers live. Use one before you apply.