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About Company: A global IT and business process services company offering digital solutions like cloud, automation, and AI. Role: Senior Architect (MS Dynamics CRM) Location: Mumbai, Pune, Chennai & Bangalore Experience: 16+ Years Key Responsibilities: - Design and implement well-structured, end-to-end solutions to address complex business challenges. - Lead client-facing discussions, effectively demonstrating solutions and leveraging whiteboarding techniques to solve business problems in real time. - Collaborate with customer architects to recommend and implement integrations between Dynamics 365 and other platforms/applications. - Guide teams in applying best practices across Dynamics 365/CRM, including PowerApps, Relationship Insights, and Common Data Services. - Develop and implement custom-coded solutions, ensuring they align with holistic project goals. - Maintain deep technical proficiency across the Dynamics 365/CRM platform, leveraging its full suite of capabilities. - Configure and deliver complex coded solutions within Dynamics 365. - Define and evolve development standards for Dynamics engagements to maintain high-quality delivery. - Support pre-sales activities, including solution demonstrations and technical scoping. - Participate in recruitment and interview processes to build high-performing teams. - Lead and mentor developers, providing guidance throughout the engagement lifecycle. Qualifications & Skills: - Solid expertise in Microsoft Dynamics 365/CRM and Power Platform technologies. - Proven experience in architecting, implementing, and managing Dynamics solutions. - Ability to translate business requirements into scalable, maintainable technical solutions. - Excellent communication and presentation skills, capable of leading workshops and client discussions. - Experience integrating Dynamics with external systems and applications. - Leadership experience managing teams of developers and consultants in project delivery. - Strategic mindset with a focus on revenue, margin, and client satisfaction. .