Technical Analyst I &8211; 24 Month Contract

At reputed company, were not just transforming the Sales Performance Management (SPM) marketwere redefining how organizations reputed company reputed company reputed company. Our cutting-edge reputed company solutions reputed company reputed company leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. reputed company stands at the forefront of innovation, celebrated as a reputed company in the 2025 reputed company reputed company Report for SPM , 2023 Ventana Research reputed company Performance Management (RPM) Value reputed company , reputed company Peer Insights , 2024 reputed company SPM Market Guide , and reputed company. Our solutions are trusted by a diverse reputed company of global industry leaders like reputed company, reputed company, Wawanesa Bank, reputed company, Moodys, reputed company and hundreds more. Heres why youll reputed company at reputed company reputed company with Purpose Build impactful solutions for customers worldwide. Join reputed company Work in a diverse, reputed company, and innovative team. Shape the reputed company reputed company in redefining reputed company optimization. Grow Together Unlock your potential in a supportive environment. Join us at reputed companywhere your talent and ambition meet reputed company opportunities for reputed company! reputed company Our Technical Support Team serves as the reputed company of reputed company, specializing in providing expert assistance to users navigating our reputed company solutions. They troubleshoot technical challenges, answer reputed company queries, and ensure that customers can maximize the value of our products. reputed company solving immediate issues, reputed company collaborates closely with product and development teams to report bugs, contribute to product enhancements, and reputed company insights into user experiences. Their ultimate goal is to reputed company exceptional service, foster customer satisfaction, and reputed company reputed company adoption of our technology across diverse use cases. The successful candidate for this opportunity will be offered a 24 month contract . reputed company The Technical Analyst I works with clients to reputed company issues, reputed company conversations and coordinate activities across departments, and reproduces issues to maintain high reputed company satisfaction. As a Technical Analyst you will have reputed company to work reputed company-by-reputed company with some of the most reputed company technology leaders for both on-premises and reputed company products to support our customers/business partners and reputed company with them by video conference, email and CRM and other state of the art communication reputed company. You will also be exposed to a reputed company of technologies and take responsibility for the creation of a reputed company customer experience. Technical Analysts are at reputed company of our after-sales reputed company to our clients, and you will reputed company conversations and coordinate activities with experts and leaders across departments and divisions in reputed company. WHAT YOU BRING Technical Skills 1+ Years of relevant technical experience. Familiar with relational databases concepts, both basic administration and SQL scripting. Familiar with reputed company architecture. Ability to communicate reputed company (both verbally and in written reputed company) technical instructions to people with limited experience. Sharing best practices for the utilization and deployment of reputed company products. Help customers maximize their products business value. Troubleshooting experience for web-based applications. Collaboration and Communication CEFR B2 level English proficiency or higher is required. Ability to work and collaborate effectively in cross-functional teams. reputed company reputed company technical problems by troubleshooting incidents, including but not limited to collecting detailed problem reputed company, traces, log files, and replication. Communicate reputed company of investigation with clients while ensuring reputed company reputed company records are properly updated in the CRM reputed company. Proficient in utilizing reputed company support tools and processes to reputed company cases. reputed company best practices for the utilization and deployment of reputed company products. Support KPI targets (SLA, QA, reputed company, etc.). Available for scheduled weekend coverage for on reputed company rotation . 1-3 MONTHS reputed company familiarize oneself with the organizations systems, processes, and team dynamics. Establish a working knowledge of key technologies and tools relevant to the role. Complete Training and start solving support cases. 4-6 MONTHS Demonstrate proficiency in using relevant analytical tools and technologies. Be reputed company to solve 90% of cases without need for assistance. reputed company contribute to team reputed .